Event Staff- Allianz Amphitheater
Live Nation Worldwide, Inc., Richmond, VA, United States
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Position Title: Benefit Educator Work Location: Mid‑Atlantic Market (Baltimore, MD; Washington, DC; Richmond, VA)
Assignment Duration: 8+ Months
Work Arrangement: Onsite / Travel required
Position Summary:
The role of the Benefit Educator is essential to our business's success. As the representative of The Organization, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The Organization apart from competitors. In this customer‑facing position, you will educate customers about The Organization’s products, services, and programs through formal presentations, benefit fairs, and health fairs. Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism. This is a variable‑hour role; hours are not guaranteed and will fluctuate based on event demand, including occasional last‑minute requests.
Key Responsibilities
Lead and deliver virtual, onsite, or prerecorded presentations in group settings to existing and prospective customers.
Represent The Organization at customer events, ensuring a professional and positive image while effectively communicating products, programs, and solutions.
Maintain current knowledge of all products, programs, solutions, and initiatives.
Follow established guidelines and procedures for customer events.
Refer customer service inquiries, administrative functions, implementation, billing questions, and other matters to appropriate internal partners.
Coordinate, track, and update event meetings, including attendance and top insights via the data entry system (Salesforce.com) by assigned deadlines.
Qualifications & Experience
High School Diploma or GED required.
Current and active Health & Life License.
Must be available during peak season (August–December).
Experience explaining and presenting employer‑sponsored benefits and health insurance.
Excellent communication and presentation skills.
Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego).
Ability to travel to local/remote trainings and meetings (75‑100%).
Must reside within the assigned territory/market to drive or fly to client locations.
Ability to use and maintain a personal, company‑approved device (smartphone, tablet, etc.) with required software and system access up to date.
Working Conditions & Physical Demands
Extensive travel required within the assigned territory.
Variable‑hour schedule; may include last‑minute event assignments.
Additional Information This is an as‑needed role; flexibility is essential.
Equal Opportunity Employment At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence to all applicable state and local laws. We are an equal opportunity employer; all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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Alexandria
Cary
Norfolk
Chesapeake
Durham
Greensboro
Raleigh
Baltimore
10 Cities Near Richmond, VA with the Most Job Openings
Hampton
Alexandria
Cary
Newport News
Fayetteville
Norfolk
Winston‑Salem
Chesapeake
Durham
Greensboro
10 Most Popular Job Searches in Richmond, VA
Amazon
Work from home
Government
Warehouse
RN
Registered nurse
HR
LPN
Nurse practitioner
Graphic design
Position Title: Benefit Educator Work Location: Mid‑Atlantic Market (Baltimore, MD; Washington, DC; Richmond, VA)
Assignment Duration: 8+ Months
Work Arrangement: Onsite / Travel required
Position Summary:
The role of the Benefit Educator is essential to our business's success. As the representative of The Organization, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The Organization apart from competitors. In this customer‑facing position, you will educate customers about The Organization’s products, services, and programs through formal presentations, benefit fairs, and health fairs. Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism. This is a variable‑hour role; hours are not guaranteed and will fluctuate based on event demand, including occasional last‑minute requests.
Key Responsibilities
Lead and deliver virtual, onsite, or prerecorded presentations in group settings to existing and prospective customers.
Represent The Organization at customer events, ensuring a professional and positive image while effectively communicating products, programs, and solutions.
Maintain current knowledge of all products, programs, solutions, and initiatives.
Follow established guidelines and procedures for customer events.
Refer customer service inquiries, administrative functions, implementation, billing questions, and other matters to appropriate internal partners.
Coordinate, track, and update event meetings, including attendance and top insights via the data entry system (Salesforce.com) by assigned deadlines.
Qualifications & Experience
High School Diploma or GED required.
Current and active Health & Life License.
Must be available during peak season (August–December).
Experience explaining and presenting employer‑sponsored benefits and health insurance.
Excellent communication and presentation skills.
Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego).
Ability to travel to local/remote trainings and meetings (75‑100%).
Must reside within the assigned territory/market to drive or fly to client locations.
Ability to use and maintain a personal, company‑approved device (smartphone, tablet, etc.) with required software and system access up to date.
Working Conditions & Physical Demands
Extensive travel required within the assigned territory.
Variable‑hour schedule; may include last‑minute event assignments.
Additional Information This is an as‑needed role; flexibility is essential.
Equal Opportunity Employment At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence to all applicable state and local laws. We are an equal opportunity employer; all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
#J-18808-Ljbffr