Employee Relations Specialist - Overnight
Toyo Tires, New York, NY, United States
Key Responsibility Overview
The Employee Relations Specialist is responsible for proactively managing workplace relations to support a safe, compliant, and high‑performing manufacturing workforce. This role demonstrates effectiveness through timely case resolution, consistent policy application, credible investigations, and practical coaching that improves leader capability and employee engagement. Success is evident when employee concerns are addressed fairly, risks are mitigated early, and managers demonstrate improved confidence and consistency in handling people‑related issues.
Essential Duties And Responsibilities
Independently manages ER cases from intake to resolution.
Handles issues such as:
Attendance and performance concerns
Policy violations
Interpersonal conflict
Workplace behavior complaints
Applies progressive discipline consistently and appropriately.
Documents cases thoroughly and accurately.
Recognizes patterns or trends and flags systemic issues.
Investigations & Fact Finding
Conducts workplace investigations (non‑complex to moderately complex).
Interviews employees, witnesses, and leaders.
Collects and evaluates evidence objectively.
Maintains confidentiality and neutrality.
Prepares written investigation summaries and findings.
Escalates legal risk matters appropriately.
Policy Interpretation & Application
Interprets HR policies, handbooks, and procedures.
Applies policies consistently across employee populations.
Advises leaders on appropriate corrective actions.
Ensures compliance with internal standards and employment laws.
Identifies gaps or inconsistencies in policy application.
Manager & Employee Coaching
Coaches managers on performance management, documentation best practices, difficult conversations, conflict resolution, and guides employees through ER processes and expectations.
Uses sound judgment and emotional intelligence in sensitive situations.
Employment Law & Compliance Knowledge.
Working Knowledge Of
FLSA (wage and hour basics)
ADA and reasonable accommodations
FMLA (general understanding)
Title VII / EEO principles
Retaliation and harassment prevention
State employment laws (as applicable)
Communication & Professional Judgment
Strong verbal and written communication skills
Ability to de‑escalate tense or emotional situations
Exercises sound judgment and discretion
Communicates clearly with employees at all levels
Maintains professionalism under pressure
Data, Documentation & Systems
Maintains accurate ER case documentation
Uses HRIS and case management systems effectively
Tracks trends and recurring issues
Prepares summaries or reports for HR leadership
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Essential Duties And Responsibilities
Independently manages ER cases from intake to resolution.
Handles issues such as:
Attendance and performance concerns
Policy violations
Interpersonal conflict
Workplace behavior complaints
Applies progressive discipline consistently and appropriately.
Documents cases thoroughly and accurately.
Recognizes patterns or trends and flags systemic issues.
Investigations & Fact Finding
Conducts workplace investigations (non‑complex to moderately complex).
Interviews employees, witnesses, and leaders.
Collects and evaluates evidence objectively.
Maintains confidentiality and neutrality.
Prepares written investigation summaries and findings.
Escalates legal risk matters appropriately.
Policy Interpretation & Application
Interprets HR policies, handbooks, and procedures.
Applies policies consistently across employee populations.
Advises leaders on appropriate corrective actions.
Ensures compliance with internal standards and employment laws.
Identifies gaps or inconsistencies in policy application.
Manager & Employee Coaching
Coaches managers on performance management, documentation best practices, difficult conversations, conflict resolution, and guides employees through ER processes and expectations.
Uses sound judgment and emotional intelligence in sensitive situations.
Employment Law & Compliance Knowledge.
Working Knowledge Of
FLSA (wage and hour basics)
ADA and reasonable accommodations
FMLA (general understanding)
Title VII / EEO principles
Retaliation and harassment prevention
State employment laws (as applicable)
Communication & Professional Judgment
Strong verbal and written communication skills
Ability to de‑escalate tense or emotional situations
Exercises sound judgment and discretion
Communicates clearly with employees at all levels
Maintains professionalism under pressure
Data, Documentation & Systems
Maintains accurate ER case documentation
Uses HRIS and case management systems effectively
Tracks trends and recurring issues
Prepares summaries or reports for HR leadership
#J-18808-Ljbffr