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Cash Collections Specialist

Yooz, Coppell, TX, United States


Yooz builds SaaS tools that help finance teams automate invoice processing. Our platform is used by 600,000+ users in over 50 countries.

We’re growing our U.S. team and looking for a Collections Specialist to help us manage our accounts receivable.

What you’ll do : Cash Collection activities:

Reach out to clients with overdue invoices, update the accounting comments and create Salesforce activities

Reach out to new clients at a predeterminate rate and follow the process in place

Reach out to the biggest balances and partners with overdue invoices before they reach 14 days of delay

Analyze and handle payment disputes up to disconnections

Communicate to the accounting payment notifications

Reach out to clients to help accounting reconcile the payments to the invoices

Participate in cash collections meetings by establishing a list of clients with unpaid invoices to discuss

Submit bad debt to collection agencies and follow up with collection agencies

Inform the Accounting team of the bad debt that must be recorded as lost

Review AR aging schedule, estimate part of customers' bad debt balances that is eligible to provision, and indicate context

Internal and external requests:

Perform customers and Sales team cases related to cash collections

Various administrative tasks:

Answer inbound calls from accounting phone line

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