Front Desk Membership Sales
Hand & Stone Massage and Facial Spa, Fort Lauderdale, FL, United States
$710 – $900+ with commissions and bonuses
Full-Time / Part-Time | Bilingual Preferred
Location: Hand & Stone Massage and Facial Spas – Hollywood, Sunrise, Sawgrass and Weston
Benefits
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Wellness resources
Compensation
$14 – $16 per hour base pay
Weekly earning potential: $710 – $900+ including commissions
Additional Earning Opportunities
Commission on membership sales
Monthly performance bonuses
Team contests and incentives
Benefits include
Employee discounts on spa services and retail
Complimentary massage or facial monthly
Flexible scheduling
Growth opportunities into leadership roles
Schedule Requirements Peak‑hour coverage required.
Evenings
Weekends
Holidays when needed
What You’ll Do Membership Sales (Primary Focus)
Present and sell spa memberships during checkout
Explain membership benefits and value confidently
Help guests understand the benefits of regular massage and facial services
Follow up with potential members
Fill the Schedule (No White Space)
Call, text, and follow up with guests to book appointments
Confirm upcoming appointments
Reschedule cancellations quickly
Encourage prebooking for future visits
Front Desk Guest Experience
Greet guests and create a welcoming spa environment
Answer phone calls and assist with reservations
Recommend spa services and enhancements
Support massage therapists and estheticians during busy shifts
Maintain an organized and professional front desk
Performance Bonuses Based On
Membership conversion
Appointments booked
Prebooking percentage
Average ticket and upgrades
Guest experience
Requirements
1+ year experience in sales or customer service
Comfortable recommending services and asking for the sale
Strong communication and people skills
Reliable attendance and punctuality
Comfortable using booking or POS systems
Experience in spa, fitness studios, hospitality, retail, or wellness environments is strongly preferred.
Bilingual English/Spanish is a plus.
Growth Opportunities Top performers have opportunities to grow into
Lead Spa Associate
Assistant Spa Manager
Spa Management roles
#J-18808-Ljbffr
Full-Time / Part-Time | Bilingual Preferred
Location: Hand & Stone Massage and Facial Spas – Hollywood, Sunrise, Sawgrass and Weston
Benefits
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Wellness resources
Compensation
$14 – $16 per hour base pay
Weekly earning potential: $710 – $900+ including commissions
Additional Earning Opportunities
Commission on membership sales
Monthly performance bonuses
Team contests and incentives
Benefits include
Employee discounts on spa services and retail
Complimentary massage or facial monthly
Flexible scheduling
Growth opportunities into leadership roles
Schedule Requirements Peak‑hour coverage required.
Evenings
Weekends
Holidays when needed
What You’ll Do Membership Sales (Primary Focus)
Present and sell spa memberships during checkout
Explain membership benefits and value confidently
Help guests understand the benefits of regular massage and facial services
Follow up with potential members
Fill the Schedule (No White Space)
Call, text, and follow up with guests to book appointments
Confirm upcoming appointments
Reschedule cancellations quickly
Encourage prebooking for future visits
Front Desk Guest Experience
Greet guests and create a welcoming spa environment
Answer phone calls and assist with reservations
Recommend spa services and enhancements
Support massage therapists and estheticians during busy shifts
Maintain an organized and professional front desk
Performance Bonuses Based On
Membership conversion
Appointments booked
Prebooking percentage
Average ticket and upgrades
Guest experience
Requirements
1+ year experience in sales or customer service
Comfortable recommending services and asking for the sale
Strong communication and people skills
Reliable attendance and punctuality
Comfortable using booking or POS systems
Experience in spa, fitness studios, hospitality, retail, or wellness environments is strongly preferred.
Bilingual English/Spanish is a plus.
Growth Opportunities Top performers have opportunities to grow into
Lead Spa Associate
Assistant Spa Manager
Spa Management roles
#J-18808-Ljbffr