Healthcare Customer Service Rep | $17.50 per hour! | Starts 4/23/26
Carenet Health, San Antonio, TX, United States
At
Carenet Health , we turn everyday conversations into meaningful connections that help people take charge of their health.
As an
Engagement Specialist , you’ll spend your day reaching out to health plan members, guiding them toward scheduling their care assessments, and giving them the encouragement they need to take that next step. Some calls will be easy wins; others will take a little more heart. Either way — you’ll be the reason someone gets the care they deserve.
Responsibilities
You love a fast pace and hitting goals that actually mean something.
You’re a natural listener who can build trust and stay patient, even when a call gets tough.
You’re comfortable using technology and multitasking while keeping the conversation human.
You take pride in turning “maybe later” into “let’s do it today.”
Qualifications
High School Diploma or GED (required and verified during background check)
Strong computer skills — data entry, screen navigation, and solid keyboarding speed
Experience using Microsoft Outlook and Word
Excellent customer service skills and a friendly, compassionate tone
Ability to stick to schedules and daily tasks
Great oral and written communication skills
Genuine empathy and care for others
Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date.
Compensation & Benefits Pay: $17.50 per hour
Health, dental, and vision insurance
401(k) plan with company match
Paid time off (PTO) and paid holidays
Flexible spending accounts (FSAs)
Employee wellness programs
Career development and growth opportunities
Additional Information
Completion of assessments may be required before moving forward in the hiring process.
Assessments must be completed independently — any unauthorized completion (during or after the process) will result in disqualification or termination.
Join Carenet Health and make every conversation count.
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
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Carenet Health , we turn everyday conversations into meaningful connections that help people take charge of their health.
As an
Engagement Specialist , you’ll spend your day reaching out to health plan members, guiding them toward scheduling their care assessments, and giving them the encouragement they need to take that next step. Some calls will be easy wins; others will take a little more heart. Either way — you’ll be the reason someone gets the care they deserve.
Responsibilities
You love a fast pace and hitting goals that actually mean something.
You’re a natural listener who can build trust and stay patient, even when a call gets tough.
You’re comfortable using technology and multitasking while keeping the conversation human.
You take pride in turning “maybe later” into “let’s do it today.”
Qualifications
High School Diploma or GED (required and verified during background check)
Strong computer skills — data entry, screen navigation, and solid keyboarding speed
Experience using Microsoft Outlook and Word
Excellent customer service skills and a friendly, compassionate tone
Ability to stick to schedules and daily tasks
Great oral and written communication skills
Genuine empathy and care for others
Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date.
Compensation & Benefits Pay: $17.50 per hour
Health, dental, and vision insurance
401(k) plan with company match
Paid time off (PTO) and paid holidays
Flexible spending accounts (FSAs)
Employee wellness programs
Career development and growth opportunities
Additional Information
Completion of assessments may be required before moving forward in the hiring process.
Assessments must be completed independently — any unauthorized completion (during or after the process) will result in disqualification or termination.
Join Carenet Health and make every conversation count.
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr