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Enterprise Sales Engineer

WorkWave, New York, NY, United States


At WorkWave, we build innovative software solutions with AI capabilities for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond.

Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive.

WorkWave is looking for a

Solutions Engineer

to play a key role in driving sales by supporting our Account Executives and Account Managers with the technical positioning of our Wavelytics software solutions. As a trusted advisor to prospects and customers, you’ll ensure they fully grasp the value and functionality of our solutions. Your expertise will be instrumental in closing deals and fostering long‑term customer relationships.

Why Join Now: We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI‑powered analytics suite, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.

What you’ll do

Develop and maintain strong relationships with prospects and key customer accounts to support deal closure

Serve as the Wavelytics Product & Sales expert, supporting Account Managers by skillfully addressing technical and product‑related questions throughout the sales cycle

Understand and articulate our competitive advantages of Wavelytics and AI, effectively differentiating our solutions to buyers

Speak to data protection and AI best practices and security considerations

Collaborate with product, engineering and sales teams to refine messaging around new features and maximize their impact in the market

Develop and maintain sales playbooks to align with product enhancements

Cultivate customer relationships to drive testimonials and case studies that highlight product success

At times this SE may be required to lead a sales pursuit or support sales pursuits

What you’ll bring

3+ years of experience supporting the sales organization with data analytics and AI offerings

Strong ability to learn and articulate complex technology in a way that resonates with customers

Proven ability to quickly build rapport, understand business needs, and effectively communicate solutions

A strategic, customer‑focused mindset with excellent problem‑solving and communication skills

Benefits

Robust benefits package, including health and dental and 401(k) with company match

Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays

Up to 4 weeks paid bonding leave

Tuition reimbursement

Employee Assistance Program with free counseling 24/7/365, financial counseling, legal guidance, adoption assistance services and more

24/7 access to virtual medical care with Teladoc

Quarterly awards based on peer nominations

Regional discounts and perks

Opportunities to participate in charitable events and give back to the community

EEO Statement We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. At WorkWave, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you feel you could make a great impact in this role but your past experience doesn't align perfectly with every qualification, we encourage you to apply anyway. WorkWave supports salary transparency; however, salary estimates provided by third‑party sites may not accurately reflect the actual salary range for the position. We may use artificial intelligence tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

In our dedication to salary transparency, we provide a compensation range for sales roles, which is $115,000 - $120,000 in addition to commission. The final offer will be dependent on various factors, including the candidate’s qualifications, relevant experience, and the organization’s budget. Our Talent Acquisition team will provide more information about the compensation package during the interview process.

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