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Service – Service Rep – Part time

HEB, Willis, TX, United States


Job Summary As a Service Representative (Parking Lot Attendant), you’ll return carts to the Store, perform general clean‑up duties, and help Customers, if needed.

Key Responsibilities & Essential Functions

Sanitation / Stocking:

Collects carts from the parking lot

Removes trash from carts prior to returning to cart storage area

Cleans / picks up trash and debris from landscaping around the Store

Maintains a clean environment in the front elevation of the Store

Cleans, sweeps, mops, dusts, and maintains cleanliness and safety for entire Store

Does Carts & Parts basket relocation and power‑washing basket relocation for department setup

Performs red basket fill up / retrieval

Communicates supply needs to Front End Manager

Customer Service:

Assists Customers in locating merchandise

Performs duties with a total Store mindset

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job‑related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements Work Experience Knowledge/Skills/Abilities

Company Orientation – Required

Basics of Safety – Required

Ability to work hard in extreme temperatures – Required

Ability to work in a fast‑paced environment – Required

Ability to work around Customers, staying aware of their needs – Required

Education Licenses/Certifications Physical Demands & Working Conditions

Frequently stand, walk, bend, kneel, pull, push, stand, reach, squat, and walk

Frequently be exposed to extreme (hot, cold), outside temperatures

Demonstrate the ability to lift up to 20 lbs While there may be exceptions, the measurements noted are generally defined as

-Constantly: 5.5 hours per 8‑hour day; Frequently: 2.5 – 5.5 hours per 8‑hour day; Occasionally: 0 – 2.5 hours per 8‑hour day

It is Partners’ responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 9/1/2018

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