Surplus Lines Representative
Ryan Specialty, Des Moines, IA, United States
Position Summary
As a Surplus Lines Representative, you will handle semi‑routine assignments related to surplus lines documentation, ensuring accuracy in filings and supporting day‑to‑day operations. The role includes supporting the Surplus Lines teams, staying informed about industry changes, participating in customer outreach initiatives, collaborating with branch offices, contributing to maintaining tax tables, and assisting during internal and external audits.
Job Responsibilities
Work on semi‑routine assignments related to surplus lines documentation, recognizing accepted practices, and utilize online systems to retrieve, organize, and deliver surplus lines filings.
Support operational activities by working closely with branch offices and the accounting team to ensure proper procedures are followed within the Surplus Lines team.
Assist in maintaining tax tables and testing changes to the system, taking corrective action to ensure accuracy and reliability, and contributing to the verification of proper billing by the state.
Help the Surplus Lines teams during internal and external audits, ensuring that all requested documents and information are readily available and in compliance with audit requirements.
Provide day‑to‑day support and assistance to employees in the Surplus Lines team, ensuring a collaborative and effective working environment.
Serve as a liaison for the Underwriting and brokerage team in day‑to‑day relations with Operations to ensure all questions are answered and accounts are serviced in a timely and accurate manner.
Assist in the implementation and monitoring of account processes to ensure the ultimate account servicing is provided.
Stay informed about industry changes, company policies, and procedural updates, ensuring compliance with established guidelines, and follow established procedures on routine work.
Support brokers and clients with basic inquiries and requests related to surplus lines coverage and documentation and communicate changes in state regulations or company procedures.
Contribute to the development and execution of customer outreach initiatives, including the distribution of relevant materials and information to policyholders and agents.
Participate actively in training and development opportunities to enhance knowledge of surplus lines principles, policies, and procedures.
Qualifications
Bachelor’s degree required; Business Administration, Economics or Operations preferred (any other related discipline or commensurate work experience considered).
1‑2 years of work experience in Surplus Lines, Business Operations preferred.
Prescribed: Minimum requirements for state P&C and/or surplus line licenses.
Preferred: Associate in Surplus Lines Insurance (ASLI), Certified Insurance Service Representative (CISR).
Equal Opportunity Employer Statement Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
Benefits Ryan Specialty seeks to offer our employees a comprehensive and best‑in‑class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well‑being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target hourly rate range for this position is $20.05‑$23.00 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full‑time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit https://benefits.ryansg.com/.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com.
Disclaimer The above is intended to describe this job’s general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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Job Responsibilities
Work on semi‑routine assignments related to surplus lines documentation, recognizing accepted practices, and utilize online systems to retrieve, organize, and deliver surplus lines filings.
Support operational activities by working closely with branch offices and the accounting team to ensure proper procedures are followed within the Surplus Lines team.
Assist in maintaining tax tables and testing changes to the system, taking corrective action to ensure accuracy and reliability, and contributing to the verification of proper billing by the state.
Help the Surplus Lines teams during internal and external audits, ensuring that all requested documents and information are readily available and in compliance with audit requirements.
Provide day‑to‑day support and assistance to employees in the Surplus Lines team, ensuring a collaborative and effective working environment.
Serve as a liaison for the Underwriting and brokerage team in day‑to‑day relations with Operations to ensure all questions are answered and accounts are serviced in a timely and accurate manner.
Assist in the implementation and monitoring of account processes to ensure the ultimate account servicing is provided.
Stay informed about industry changes, company policies, and procedural updates, ensuring compliance with established guidelines, and follow established procedures on routine work.
Support brokers and clients with basic inquiries and requests related to surplus lines coverage and documentation and communicate changes in state regulations or company procedures.
Contribute to the development and execution of customer outreach initiatives, including the distribution of relevant materials and information to policyholders and agents.
Participate actively in training and development opportunities to enhance knowledge of surplus lines principles, policies, and procedures.
Qualifications
Bachelor’s degree required; Business Administration, Economics or Operations preferred (any other related discipline or commensurate work experience considered).
1‑2 years of work experience in Surplus Lines, Business Operations preferred.
Prescribed: Minimum requirements for state P&C and/or surplus line licenses.
Preferred: Associate in Surplus Lines Insurance (ASLI), Certified Insurance Service Representative (CISR).
Equal Opportunity Employer Statement Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
Benefits Ryan Specialty seeks to offer our employees a comprehensive and best‑in‑class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well‑being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target hourly rate range for this position is $20.05‑$23.00 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full‑time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit https://benefits.ryansg.com/.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com.
Disclaimer The above is intended to describe this job’s general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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