HR Communications Executive Director
JPMorganChase, New York, NY, United States
We are seeking an outstanding communicator to join the JPMorganChase's Corporate Communications team supporting Human Resources Communications.
Job Responsibilities
Lead end-to-end planning and execution of multi-channel campaigns that bring our people narrative to life—highlighting how programs, benefits, compensation, and talent initiatives support employees’ goals and well-being.
Serve as a trusted advisor and hands‑on partner to senior HR leaders; ghostwrite and edit executive messages, remarks, and narratives that simplify complexity and lead engagement.
Manage a large and diverse global portfolio, ensuring consistent messaging and governance across regions, functions, and topics—including regulatory and policy‑related communications.
Partner closely with Benefits, Compensation, Talent, and Legal/Compliance to ensure accuracy, clarity, and timeliness of critical updates and lifecycle communications.
Co‑lead major announcements and firm‑wide moments (Town Halls, campaigns, program launches) with the Head of HR Comms; stand in for leadership as needed to keep programs moving.
Develop content for digital channels, events, and leadership toolkits; coordinate with change partners to align on timing, sequencing, and employee readiness.
Apply data and insights to optimise content, channels, and timing—prioritising reach, comprehension, and action; report regularly on outcomes and improvements.
Coach and coordinate a matrixed team of communicators, fostering standards of excellence and rapid execution.
Required Qualifications, Capabilities, And Skills
10+ years of communications experience, with strong HR, benefits/compensation, and change communications exposure at scale.
Outstanding writer and editor, with proven ability to simplify complex topics and tailor content to diverse global audiences.
Demonstrated success managing complex portfolios with multiple stakeholders and urgent priorities; strong project and program management skills.
Confident counsellor to senior leaders; able to provide crisp, actionable guidance under pressure.
Comfortable working in a matrixed, highly regulated environment; meticulous about accuracy and compliance.
Familiarity with digital publishing, campaign orchestration, and basic analytics.
Self‑starter who thrives in ambiguity and leads clarity, momentum, and results.
Preferred Qualifications, Capabilities, And Skills
Experience with AI‑enabled content tools.
BA/BS preferred in Communications, Business, Marketing, Journalism, or related field.
We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centres, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
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Job Responsibilities
Lead end-to-end planning and execution of multi-channel campaigns that bring our people narrative to life—highlighting how programs, benefits, compensation, and talent initiatives support employees’ goals and well-being.
Serve as a trusted advisor and hands‑on partner to senior HR leaders; ghostwrite and edit executive messages, remarks, and narratives that simplify complexity and lead engagement.
Manage a large and diverse global portfolio, ensuring consistent messaging and governance across regions, functions, and topics—including regulatory and policy‑related communications.
Partner closely with Benefits, Compensation, Talent, and Legal/Compliance to ensure accuracy, clarity, and timeliness of critical updates and lifecycle communications.
Co‑lead major announcements and firm‑wide moments (Town Halls, campaigns, program launches) with the Head of HR Comms; stand in for leadership as needed to keep programs moving.
Develop content for digital channels, events, and leadership toolkits; coordinate with change partners to align on timing, sequencing, and employee readiness.
Apply data and insights to optimise content, channels, and timing—prioritising reach, comprehension, and action; report regularly on outcomes and improvements.
Coach and coordinate a matrixed team of communicators, fostering standards of excellence and rapid execution.
Required Qualifications, Capabilities, And Skills
10+ years of communications experience, with strong HR, benefits/compensation, and change communications exposure at scale.
Outstanding writer and editor, with proven ability to simplify complex topics and tailor content to diverse global audiences.
Demonstrated success managing complex portfolios with multiple stakeholders and urgent priorities; strong project and program management skills.
Confident counsellor to senior leaders; able to provide crisp, actionable guidance under pressure.
Comfortable working in a matrixed, highly regulated environment; meticulous about accuracy and compliance.
Familiarity with digital publishing, campaign orchestration, and basic analytics.
Self‑starter who thrives in ambiguity and leads clarity, momentum, and results.
Preferred Qualifications, Capabilities, And Skills
Experience with AI‑enabled content tools.
BA/BS preferred in Communications, Business, Marketing, Journalism, or related field.
We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centres, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
#J-18808-Ljbffr