Background Screening Specialist, Public Records
Ministry Brands, Tampa, FL, United States
Background Screening Specialist, Public Records
Ministry Brands is looking for a Background Screening Specialist, Public Records to join our growing team! Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual's unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential. Working Location: This is a hybrid role based out of our Tampa, FL or Tulsa, OK offices. In this role, you will work from home 2 days per week and in the office location 3 days per week. What You'll Do: Process public record searches which include, but are not limited to: state criminal records, county criminal records, federal criminal records, MVRs, credit reports, business credit reports, nationwide database, SSN traces, homeland security reports, worker's comp records and bankruptcy results Enter customer orders as needed Research criminal record and nationwide database hits Deliver completed reports Ensure accurate and prompt turnaround on all search results Provide and maintain an in-depth working knowledge of all searches and client guidelines Input thorough and accurate notes when determining the adjudication result on an applicant Meet personal and team qualitative and quantitative production targets Tracking, routing, and redirecting information to the correct resources Criminal research, understanding dispositions verbiage, and reporting guidelines Understanding employment background screening compliance Perform all tasks within the regulations and compliance standards of our accreditation Who You Are: 3+ months of related experience in verifications, criminal research, customer support, or a customer-facing role A two-year degree from a college or technical school or an equivalent combination of education and experience is preferred Intermediate level of skill in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook Demonstrated ability to learn and understand basic office software applications Ability to provide coaching and training to peers Excellent verbal and written communication, organization and follow-up skills You have strong relationship-building skills and the ability to work both individually and as a member of a team Ability to work effectively and accurately within a fast-paced, deadline-driven environment Benefit offerings designed to promote a life of balance! At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
Ministry Brands is looking for a Background Screening Specialist, Public Records to join our growing team! Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual's unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential. Working Location: This is a hybrid role based out of our Tampa, FL or Tulsa, OK offices. In this role, you will work from home 2 days per week and in the office location 3 days per week. What You'll Do: Process public record searches which include, but are not limited to: state criminal records, county criminal records, federal criminal records, MVRs, credit reports, business credit reports, nationwide database, SSN traces, homeland security reports, worker's comp records and bankruptcy results Enter customer orders as needed Research criminal record and nationwide database hits Deliver completed reports Ensure accurate and prompt turnaround on all search results Provide and maintain an in-depth working knowledge of all searches and client guidelines Input thorough and accurate notes when determining the adjudication result on an applicant Meet personal and team qualitative and quantitative production targets Tracking, routing, and redirecting information to the correct resources Criminal research, understanding dispositions verbiage, and reporting guidelines Understanding employment background screening compliance Perform all tasks within the regulations and compliance standards of our accreditation Who You Are: 3+ months of related experience in verifications, criminal research, customer support, or a customer-facing role A two-year degree from a college or technical school or an equivalent combination of education and experience is preferred Intermediate level of skill in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook Demonstrated ability to learn and understand basic office software applications Ability to provide coaching and training to peers Excellent verbal and written communication, organization and follow-up skills You have strong relationship-building skills and the ability to work both individually and as a member of a team Ability to work effectively and accurately within a fast-paced, deadline-driven environment Benefit offerings designed to promote a life of balance! At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.