Freight Forwarder, Export
DSV, Itasca, IL, United States
Freight Forwarder, Export
A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third-party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction. Duties and Responsibilities: Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading Track and monitor shipments, providing regular updates to customers on the status of their shipments Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws All other duties as assigned. Educational background / Work experience: Prior experience in freight forwarding, logistics, or a related field is preferred Experience in Freight Forwarding is highly desirable Skills & Competencies: Mathematical Skills: Ability to perform basic mathematical calculations, such as calculating costs and rates Other Skills: Excellent organizational and time management skills Strong communication and interpersonal skills Attention to detail and accuracy Ability to work well under pressure and in a fast-paced environment Function / Market & Industry Knowledge / Business Acumen / Processes: Knowledge of air freight logistics and customs regulations Understanding of trade laws and regulations Language skills: Fluency in English is required Knowledge of additional languages is a plus Computer Literacy: Proficiency in Microsoft Office Suite Experience with logistics software and systems is preferred At Will Employment: DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay is: $22.50 - $30.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third-party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction. Duties and Responsibilities: Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading Track and monitor shipments, providing regular updates to customers on the status of their shipments Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws All other duties as assigned. Educational background / Work experience: Prior experience in freight forwarding, logistics, or a related field is preferred Experience in Freight Forwarding is highly desirable Skills & Competencies: Mathematical Skills: Ability to perform basic mathematical calculations, such as calculating costs and rates Other Skills: Excellent organizational and time management skills Strong communication and interpersonal skills Attention to detail and accuracy Ability to work well under pressure and in a fast-paced environment Function / Market & Industry Knowledge / Business Acumen / Processes: Knowledge of air freight logistics and customs regulations Understanding of trade laws and regulations Language skills: Fluency in English is required Knowledge of additional languages is a plus Computer Literacy: Proficiency in Microsoft Office Suite Experience with logistics software and systems is preferred At Will Employment: DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay is: $22.50 - $30.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.