
ViiV Healthcare (GSK) Associate Director Field Reimbursement - New Haven, CT
Women In Bio, New Haven, CT, United States
Associate Director, Field Reimbursement
Primary Geography: New Haven, CT
A preferred candidate has been identified, but all qualified applicants will be considered.
ViiV Healthcare (GSK) is a global specialty HIV company with a 100% focus on researching and delivering new medicines for people living with, and at risk of, HIV. We are mission‑driven to be a trusted partner for all people living with and affected by HIV, through education for prevention and treatment. Our culture is fast‑paced, diverse, inclusive, competitive, and caring.
Role Overview The Associate Director, Field Reimbursement addresses a critical gap in the U.S. healthcare system—the complexity of post‑prescribing access barriers. In therapeutic areas such as HIV/AIDS, post‑prescription access can involve multiple acquisition pathways, evolving payer policies, and intricate benefit determination processes. The Associate Director will simplify and accelerate the implementation and user experience of ViiV’s long‑acting injectables for healthcare providers, patients, and those benefiting from HIV prevention within a specified geographic region.
Key Responsibilities
Mitigate access and reimbursement disruptions through education of office staff on payer coverage and policies, and acquisition pathways.
Educate offices in navigating access and reimbursement challenges independently through the post‑prescribing phase.
Support complex access and reimbursement issues as needed.
Identify and prioritize implementation barriers for removal at customer campuses.
Develop strategic plans that include next actions, action owners and completion dates.
Drive implementation barrier closure.
Orchestrate coordinated plans across internal partners for aligned customers, built from a shared diagnosis.
Required Qualifications
Bachelor’s Degree & five or more years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programs, or reimbursement HUB programs.
Experience with J codes, Q codes, and reimbursement billing requirements.
Ability to travel 50% plus of the time.
Preferred Qualifications
Strong knowledge of payer channels including Medicare Parts B, C, D, Medicaid, and commercial insurance.
Experience with specialty injected or infused products in buy‑and‑bill settings across sites of care.
Experience working with specialty pharmacy and reimbursement HUB services.
Exceptional communication skills with demonstrated ability to simplify complex systems and persuade.
Strong relationship management, problem‑solving, and independent execution skills.
Demonstrated ability to effectively educate offices on access and reimbursement processes.
Proactive implementation execution excellence focused on streamlining and simplifying processes.
Proven indirect/direct leadership with demonstrated peer collaboration effectiveness.
Knowledge of aligned accounts and existing customer relationships.
Benefits All ViiV employees receive the same benefits options and plans as GSK employees.
About ViiV ViiV Healthcare is the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. Born from a partnership between GSK, Pfizer, and Shionogi, we are committed to ending the HIV epidemic and leaving no person behind.
Equal‑Opportunity Employer ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service or any basis prohibited under federal, state, or local law.
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A preferred candidate has been identified, but all qualified applicants will be considered.
ViiV Healthcare (GSK) is a global specialty HIV company with a 100% focus on researching and delivering new medicines for people living with, and at risk of, HIV. We are mission‑driven to be a trusted partner for all people living with and affected by HIV, through education for prevention and treatment. Our culture is fast‑paced, diverse, inclusive, competitive, and caring.
Role Overview The Associate Director, Field Reimbursement addresses a critical gap in the U.S. healthcare system—the complexity of post‑prescribing access barriers. In therapeutic areas such as HIV/AIDS, post‑prescription access can involve multiple acquisition pathways, evolving payer policies, and intricate benefit determination processes. The Associate Director will simplify and accelerate the implementation and user experience of ViiV’s long‑acting injectables for healthcare providers, patients, and those benefiting from HIV prevention within a specified geographic region.
Key Responsibilities
Mitigate access and reimbursement disruptions through education of office staff on payer coverage and policies, and acquisition pathways.
Educate offices in navigating access and reimbursement challenges independently through the post‑prescribing phase.
Support complex access and reimbursement issues as needed.
Identify and prioritize implementation barriers for removal at customer campuses.
Develop strategic plans that include next actions, action owners and completion dates.
Drive implementation barrier closure.
Orchestrate coordinated plans across internal partners for aligned customers, built from a shared diagnosis.
Required Qualifications
Bachelor’s Degree & five or more years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programs, or reimbursement HUB programs.
Experience with J codes, Q codes, and reimbursement billing requirements.
Ability to travel 50% plus of the time.
Preferred Qualifications
Strong knowledge of payer channels including Medicare Parts B, C, D, Medicaid, and commercial insurance.
Experience with specialty injected or infused products in buy‑and‑bill settings across sites of care.
Experience working with specialty pharmacy and reimbursement HUB services.
Exceptional communication skills with demonstrated ability to simplify complex systems and persuade.
Strong relationship management, problem‑solving, and independent execution skills.
Demonstrated ability to effectively educate offices on access and reimbursement processes.
Proactive implementation execution excellence focused on streamlining and simplifying processes.
Proven indirect/direct leadership with demonstrated peer collaboration effectiveness.
Knowledge of aligned accounts and existing customer relationships.
Benefits All ViiV employees receive the same benefits options and plans as GSK employees.
About ViiV ViiV Healthcare is the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. Born from a partnership between GSK, Pfizer, and Shionogi, we are committed to ending the HIV epidemic and leaving no person behind.
Equal‑Opportunity Employer ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service or any basis prohibited under federal, state, or local law.
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