Magic EdTech is hiring: Content Director in New York

Magic EdTech is seeking a senior, client-facing consultant to act as an embedded strategic partner for a key enterprise client. In this role, you will operate as the bridge between client leadership and Magic EdTech’s global delivery teams, ensuring strong governance, delivery excellence, and long-term account growth.

This is not a traditional delivery role. You will focus on strategy, program governance, stakeholder alignment, and solution shaping, while serving as a trusted advisor to senior client leaders.

Key Responsibilities

Embedded Program Governance

• Own oversight of multiple consulting-led programs across content, curriculum, and assessments
• Establish governance frameworks, KPIs, and delivery standards
• Proactively identify and mitigate risks related to scope, resourcing, quality, and timelines
• Align client intent with execution across onshore and offshore teams

Strategic Client Partnership

• Build strong advisory relationships with client product, content, and learning leadership
• Consult on pedagogical, accessibility, and AI-driven solutions
• Participate in client planning and roadmap discussions (1–3 year horizon)

Account Growth & Solution Shaping

• Identify whitespace and expansion opportunities within the account
• Partner with Sales/Client Relationship Managers on solution validation and scoping
• Lead technical and pedagogical inputs for SOWs and proposals
• Lead Quarterly Business Reviews using data and outcomes
• Support change management and vendor integration on the client side
• Act as a subject expert on Magic’s AI and digital learning capabilities

Core Skills & Experience Required

• 8+ years in EdTech, Publishing, Professional Learning, or Workforce Education
• Strong background in client-facing consulting, account management, or customer success
• Experience governing complex, multi-stream programs (Agile/Waterfall)
• Proven ability to translate ambiguous client needs into structured solutions
• Executive-level communication and stakeholder management skills
• Experience with high-stakes assessment, licensure, certification, or workforce learning preferred

Why Join This Role?

• Be the face of Magic EdTech for a marquee enterprise client
• Influence strategy, not just delivery
• High visibility, autonomy, and long-term impact
• Opportunity to define Magic’s embedded-consulting model for large clients