Dining & Activities Agent II
The Broadmoor Hotel, Colorado Springs, CO, United States
Dining & Activities Reservations Agent (Level II)
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Dining and Activities team, this role will act as a resource for Broadmoor Guests and Members seeking to reserve dining and activity reservations. This role will be trained in areas including, but not limited to, Spa, Dining, Golf, Tennis/Pickleball, and other general activities outside of Room Reservations. Training will be provided in phases, beginning at Level I and will progress through Level III. Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here. What you will be doing: Skillset Level I - Dining Reservations Skillset Level II - Transportation, Dining, Tennis, Golf, Third-Party Activities Skillset Level III - Spa, Transportation, Dining, Tennis, Golf, Third-Party Activities This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change. What we are looking for: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Experience with computer, phone software and reservations systems. Experience with word processing, spreadsheets, e-mail, and database software is recommended. Enthusiastic, friendly, and energetic team member who works well with others. Strong interpersonal communication skills Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times. *Reasonable accommodations will be made for individuals with disabilities* Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests. Why Choose the Broadmoor (Benefits) Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world. Benefits
Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits. Career Development
We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Dining and Activities team, this role will act as a resource for Broadmoor Guests and Members seeking to reserve dining and activity reservations. This role will be trained in areas including, but not limited to, Spa, Dining, Golf, Tennis/Pickleball, and other general activities outside of Room Reservations. Training will be provided in phases, beginning at Level I and will progress through Level III. Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here. What you will be doing: Skillset Level I - Dining Reservations Skillset Level II - Transportation, Dining, Tennis, Golf, Third-Party Activities Skillset Level III - Spa, Transportation, Dining, Tennis, Golf, Third-Party Activities This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change. What we are looking for: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Experience with computer, phone software and reservations systems. Experience with word processing, spreadsheets, e-mail, and database software is recommended. Enthusiastic, friendly, and energetic team member who works well with others. Strong interpersonal communication skills Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times. *Reasonable accommodations will be made for individuals with disabilities* Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests. Why Choose the Broadmoor (Benefits) Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world. Benefits
Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits. Career Development
We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.