Medicare Representative {167489}

Member Services Medicare Representative Akron, OH Medicare Customer Service Representative Medicare Full-Time A-Line Staffing is hiring for a Member Services Medicare Representative job in Akron, Ohio . This is a full-time customer service opportunity supporting members with questions related to Medicare, health insurance, benefits, billing, claims, eligibility, and authorizations . If you have at least 1 year of customer service, call center, or administrative support experience , this could be a great opportunity to grow your career in the healthcare and insurance industry . Pay for the Member Services Medicare Representative Medicare $20/hour Full-time, 40 hours per week Benefits available after 90 days 401(k) available for eligible employees after 1 year of service Schedule for Member Services Medicare Representative Monday through Friday 8:00 AM to 5:00 PM Initial training is onsite in Akron, OH Opportunity to transition remote after training Member Services Medicare Representative Medicare Responsibilities Answer member questions related to enrollment, benefits, eligibility, billing, claims, and authorizations Provide professional and empathetic customer service by phone and in writing Document member concerns and resolutions accurately in the system Meet productivity and quality standards in a fast-paced environment Coordinate with internal departments to resolve member issues Protect confidential health and business information Use sound judgment and problem-solving skills to support members effectively Member Services Medicare Representative Medicare Requirements High school diploma or GED required At least 1 year of experience in: customer service call center support administrative support Strong verbal and written communication skills Comfortable using Windows-based systems, headset/phone tools, and standard office equipment Ability to stay organized and work efficiently in a high-volume setting Strong attendance and reliability required Preferred Qualifications for Member Services Medicare Representative Medicare Experience with Medicare Experience in health insurance customer service Background in healthcare support Familiarity with member services, claims, benefits, or eligibility questions Apply for Member Services Representative Medicare Jobs in Akron, OH If you’re looking for Member Services Representative jobs in Akron, OH , Medicare customer service jobs , or health insurance customer service jobs , this is a strong opportunity to join a growing team and build experience in a high-demand healthcare support role. *