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Knowledge Content Manager

Collabera Technologies, Charlotte, NC, United States


Description

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Knowledge Content Manager

Contract to Hire: Charlotte, North Carolina, US

Salary Range: 60.00 - 65.00 | Per Hour

Job Code: 368496

End Date: 2026-05-07 Days Left: 29 days, 8 hours left

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Job Title:

Knowledge Content Manager

Location : Charlotte, NC/Jacksonville, FL/Chandler, AZ

Work Arrangement:

Hybrid

Client Industry:

Banking/Finance Duration:

12 - 18 months CTH

About the Role

We are hiring a Knowledge Content Manager to join our client on a contract basis. This is a fantastic opportunity to work with one of the most innovative Banking companies in the U.S.

What We're Looking For: Highly organized with strong written and verbal communication skills. Ability to translate technical concepts into user-friendly content for non-technical audiences. Fast learner, with the ability to adapt to new tools and processes. Strong collaboration skills with the ability to work across technical and non-technical teams. Excellent editing and proofreading abilities. Experience with ServiceNow. Experience with M365 applications, Intune, Copilot Create and maintain knowledge content in KMS Lighthouse. Migrate content from KMS to ServiceNow. Familiarity with Agile methodologies and tools like Jira/Kanban. Compensation

Hourly Rate:

$60 - $65/hr This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

About Us

At Collabera, we don't just offer jobs-we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.

Ready to Apply?

Apply now or reach out to apexa.maru@collabera.com for more information. We look forward to speaking with you!

Job Requirement

Knowledge learning and development content KCM servicenow learning training 365 intune copilot design modules KMS communication Reach Out to a Recruiter Recruiter Email Phone Apexa Maru apexa.maru@collabera.com

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