Principal UX Designer Job at DAT Freight Solutions in Denver

About DAT DAT is an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Seattle, WA; Springfield, MO; and Bangalore, India. For additional information, seewww.DAT.com/company Job Application Deadline: 3/31/2026 The Opportunity DAT Freight & Analytics is looking for a Principal UX Designer to lead the end-to-end user experience for our Trust & Safety and Carrier Management System (CMS) surfaces across DAT products and capabilities. This is a principal-level individual contributor role with shared cultural leadership responsibilities alongside the leader of UX/Product Design. You\'ll set a high bar for user experience craft, systems thinking, and cross-functional collaboration—while remaining deeply hands-on with design, research, and storytelling. You\'ll focus on: Trust & Safety experiences that help customers feel confident using DAT—such as carrier vetting and monitoring, fraud prevention, verification and onboarding, compliance flows, reporting, and abuse prevention. Carrier Management experiences that give brokers and shippers a faster, more trusted way to source, qualify, manage, and book capacity—including qualification settings, Smart Posting, carrier networks/tags, carrier health, and path-to-heal workflows embedded directly in DAT One. In this role, you\'ll partner closely with Product, Engineering, Trust & Safety, Risk, Legal, Operations, Customer Support, and Platform teams to design experiences that protect our marketplace, reinforce customer trust, and make carrier management efficient and transparent. What You\'ll Do (Day-to-Day Responsibilities) Own End-to-End Product Experiences: Lead UX strategy and execution across major product areas from discovery through delivery Define experience vision, user journeys, interaction models, and design frameworks Translate complex freight workflows into intuitive, scalable user experiences Ensure quality, usability, accessibility, and consistency across surfaces Collaborate closely with engineers to ensure quality implementation, clarify edge cases, and refine experiences during build Partner with data and research to instrument, test, and iterate on experiences based on both qualitative and quantitative signals Drive Product & Business Impact Partner closely with Product, Engineering, Data, and Research to shape roadmaps and outcomes Use customer insights, analytics, and experimentation to inform decisions Balance user needs, business goals, and technical constraints to drive measurable results Influence prioritization and advocate for high-impact UX investments Lead Craft, Systems & Standards Set a high bar for interaction design, visual quality, content clarity, and usability Contribute to and evolve the design system and shared UX patterns Review work across teams to maintain quality, coherence, and scalability Establish best practices for AI-assisted design and rapid prototyping Culture, Mentorship, and Craft Mentor designers and raise the overall quality and impact of the design team Act as a thought partner to senior product and engineering leaders Influence design culture, process, and organizational maturity Contribute to and facilitate team rituals (design crits, discovery readouts, design reviews) that improve the quality and impact of our work Champion inclusive design, accessibility, and ethical decision-making, especially in high-sensitivity areas like safety, risk, and enforcement Strategy, Planning, and Measurement Collaborate with Product and cross-functional leaders to define multi-quarter UX strategies and roadmaps for Trust & Safety and CMS domains Translate business goals into prioritized UX work, balancing foundational investments with near-term improvements Define and track experience and business metrics that demonstrate impact (safety outcomes, operational efficiency, carrier and broker satisfaction, trust and network health) Communicate progress and trade-offs clearly to executives and partners through concise storytelling, artifacts, and readouts Candidate Profile You\'re a seasoned principal-level UX or product designer who thrives on leading high-impact, end-to-end user experiences design across enterprise level platforms. This role is for a strategic, hands-on design leader who thrives in complex problem spaces, takes ownership from concept through execution, and elevates product outcomes through deep customer understanding and empathy, strong craft, systems thinking, and cross-functional partnership. You are energized by: Owning large, ambiguous problem spaces and bringing clarity to them Designing end-to-end experiences that cut across multiple teams, surfaces, and systems and deliver meaningful business impact Operating as a highly influential IC-mentoring others, shaping culture, and setting direction without formal people management You likely: Have 10+ years of experience in UX design, product design, or a closely related field, including significant experience in: Complex, enterprise level, B2B, B2B2C, or marketplace products Systems-heavy areas such as trust & safety, identity, permissions, compliance, or carrier/partner management platforms Have owned or significantly contributed to Trust & Safety or risk-related experiences (e.g., onboarding and verification, fraud detection, abuse reporting, enforcement and appeals, compliance flows) Have designed tools for partner management—including vetting, network curation, qualification rules, or monitoring Are comfortable engaging with data, risk models, policy constraints, and operational processes, and turning them into clear UX strategies and designs Communicate clearly with both technical and non-technical audiences and are adept at telling the story of problems, trade-offs, and impact Familiarity with modern product operating models—empowered product teams, outcome-focused roadmaps, and discovery-led ways of working—is a strong plus Skills & Experience You'll Bring Required 10+ years of experience in UX design, product design, or a closely related field A portfolio demonstrating the ability to blend powerful brand experiences with intuitive and relevant user-centered design to drive business outcomes Ownership of complex, multi-surface experiences in domains such as trust & safety, marketplace integrity, identity/permissions, or partner management An entrepreneurial spirit and strategic thinker with business acumen and the ability to tie business goals to customer needs Experience working in a Product Operating Model (cross-functional squads, outcome-driven teams) Hands-on creative with expertise in information architecture, interaction design, UI design, and prototyping Works collaboratively with cross-functional partners, builds relationships and trust Expert in design and prototyping tools using the latest technologies (Figma, etc.) Ownership mindset with experience leading complex projects that drive innovation and uncover value Ability to leverage storytelling to influence stakeholders Strong presentation of designs and prototypes to facilitate feedback Impeccable attention to visual detail and craft Strength in systems thinking, information architecture, and interaction design Clear articulation of problems, trade-offs, and measurable impact Experience working with cross-functional product teams (Product, Engineering, Data, Operations, Legal/Compliance) Strong understanding of design systems and components, accessibility standards (e.g., WCAG), and using data to shape experiences Preferred Experience with B2B or B2B2C SaaS or marketplace products where trust, safety, and network integrity are critical Experience in freight, logistics, supply chain, fintech, or data-heavy products Experience with partner management platforms, including vetting, monitoring, and network management Familiarity with modern product operating models and practices (e.g., empowered product teams, discovery, opportunity solution trees) Why DAT? DAT is an award winning employer of choice. We offer a hybrid work environment and a values-based culture focused on integrity, mutual respect, open communication, and excellence. We have a history of recognition in the Portland and Denver areas. Medical, Dental, Vision, Life, and AD&D insurance Parental Leave Flexible Vacation Time (FVT) Additional holidays and PTO 401k matching (immediately vested) Employee Stock Purchase Plan Disability leave and other programs Flexible Spending Accounts Health Savings Accounts Employee Assistance Program Additional programs and wellness initiatives This position is not eligible for visa sponsorship For Colorado-based candidates, salary range is $190,000.00 - $240,000.00 + target bonus. Salary offers reflect factors such as scope and responsibilities, candidate experience, and market conditions. Equal Opportunity Employer DAT embraces a diverse workforce and provides equal employment opportunities without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or veteran status in accordance with applicable laws. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discriminate against employees or applicants for discussing pay or seeking pay information, in compliance with applicable regulations. #LI-PM1 #LI-hybrid #J-18808-Ljbffr