Content Specialist

The eCommerce Content Specialist owns the end‑to‑end creation and optimization of online Product Detail Pages (PDPs) to improve traffic, conversion, and revenue while maintaining brand voice and content standards. This role partners closely with Buying, Category Merchandising, and vendor teams to collect, validate, and publish accurate product data and digital assets, ensuring a high‑quality, customer‑friendly online shopping experience. This can be a remote role if you are not located in Pittsburgh.

Day to Day:

• Build, launch, update, and maintain Product Detail Pages (PDPs) end‑to‑end across eCommerce platforms
• Create accurate, customer‑friendly, and brand‑aligned product titles, descriptions, elevated copy, and attribute content
• Manage and maintain product data within internal systems and PIM tools (e.g., Syndigo) to ensure accuracy and consistency
• Source, organize, and publish product images, video, and enhanced content from vendors and internal partners
• Partner cross‑functionally with Buying, Category Merchandising, and vendors to gather product data and confirm assortment priorities
• Own workflows required to get products live on the site, coordinating across multiple stakeholders and content streams
• Participate in quality assurance (QA) to validate accuracy, completeness, and on‑site presentation; troubleshoot content and display issues
• Review performance data (content engagement, video performance, customer feedback) and make informed updates or recommendations to improve PDP performance
• Recommend and support process improvements and automation initiatives, including AI and Alteryx workflows

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.