Customer Service Rep - Bilingual
ManpowerGroup, Duluth, GA, United States
Our client, a leading organization in the logistics and customer support industry, is seeking a Customer Service Rep - French Bilingual to join their team. As a Customer Service Rep - Bilingual, you will be part of the Customer Support department supporting the customer service team. The ideal candidate will have excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.
**Job Title:**
Customer Service Rep - French Bilingual
**Location:**
Duluth, GA
**Pay Range:**
$22
**Shift:**
**What's the Job?**
+ Responding to customer inquiries, concerns, complaints, and returns in a professional and timely manner
+ Providing clear and detailed explanations of products, services, policies, and procedures
+ Reviewing customer accounts and transaction histories to accurately identify and resolve issues
+ Collaborating with sales and distribution teams to improve customer service processes and outcomes
+ Processing customer orders, calculating charges, and managing payments as needed
**What's Needed?**
+ Prior experience in a Customer Service or Customer Support role
+ Proficiency with CRM systems
+ Working knowledge of SAP, including Distribution, Sales, and Materials Management modules
+ Strong communication and interpersonal skills
+ French Bilingual preferred.
**What's in it for me?**
+ Opportunity to work in a dynamic and supportive environment
+ Gain valuable experience in customer service and logistics operations
+ Collaborate with a diverse and talented team
+ Potential for career growth within the organization
+ Competitive hourly pay rate
**Upon completion of waiting period, associates are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Supplemental Life Insurance
+ Short Term Disability Insurance
+ 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_
**_Manpower, Experis, Talent Solutions, and Jefferson Wells_**
_-_
creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Nuestro cliente, una organización líder en la industria de logística y atención al cliente, busca un Representante de Atención al Cliente - Bilingüe para unirse a su equipo. Como Representante de Atención al Cliente - Bilingüe, formarás parte del departamento de soporte al cliente apoyando al equipo de atención. El candidato ideal tendrá excelentes habilidades de comunicación, capacidad de resolver problemas y una actitud proactiva, lo cual encajará con éxito en la organización.
**Nombre del puesto:**
Representante de Atención al Cliente - Bilingüe
**Ubicación:**
Duluth, GA
**Rango de pago:**
$22
**Turno:**
**¿En qué consiste el trabajo?**
+ Responder a consultas, preocupaciones, quejas y devoluciones de clientes de manera profesional y oportuna
+ Proporcionar explicaciones claras y detalladas sobre productos, servicios, políticas y procedimientos
+ Revisar cuentas y transacciones de clientes para identificar y resolver problemas con precisión
+ Colaborar con los equipos de ventas y distribución para mejorar los procesos y resultados del servicio al cliente
+ Procesar pedidos, calcular cargos y gestionar pagos según sea necesario
**¿Qué se necesita?**
+ Experiencia previa en un rol de atención o soporte al cliente
+ Dominio de sistemas CRM
+ Conocimiento de SAP, incluyendo los módulos de Distribución, Ventas y Gestión de Materiales
+ Excelentes habilidades de comunicación e interpersonales
+ Capacidad para realizar múltiples tareas y gestionar prioridades en un entorno dinámico
**¿Qué beneficios obtengo?**
+ Oportunidad de trabajar en un entorno dinámico y de apoyo
+ Adquirir experiencia valiosa en atención al cliente y operaciones logísticas
+ Colaborar con un equipo diverso y talentoso
+ Potencial de crecimiento profesional dentro de la organización
+ Tarifa horaria competitiva
**Tras completar el período de espera, los asociados son elegibles para:**
+ Planes médicos y de medicamentos recetados
+ Plan dental
+ Seguro de vida suplementario
+ Seguro de discapacidad a corto plazo
+ 401(k)
Si este puesto te interesa y deseas obtener más información, haz clic en aplicar ahora y un reclutador se pondrá en contacto contigo para discutir esta excelente oportunidad. ¡Esperamos poder hablar contigo!
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
**Job Title:**
Customer Service Rep - French Bilingual
**Location:**
Duluth, GA
**Pay Range:**
$22
**Shift:**
**What's the Job?**
+ Responding to customer inquiries, concerns, complaints, and returns in a professional and timely manner
+ Providing clear and detailed explanations of products, services, policies, and procedures
+ Reviewing customer accounts and transaction histories to accurately identify and resolve issues
+ Collaborating with sales and distribution teams to improve customer service processes and outcomes
+ Processing customer orders, calculating charges, and managing payments as needed
**What's Needed?**
+ Prior experience in a Customer Service or Customer Support role
+ Proficiency with CRM systems
+ Working knowledge of SAP, including Distribution, Sales, and Materials Management modules
+ Strong communication and interpersonal skills
+ French Bilingual preferred.
**What's in it for me?**
+ Opportunity to work in a dynamic and supportive environment
+ Gain valuable experience in customer service and logistics operations
+ Collaborate with a diverse and talented team
+ Potential for career growth within the organization
+ Competitive hourly pay rate
**Upon completion of waiting period, associates are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Supplemental Life Insurance
+ Short Term Disability Insurance
+ 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_
**_Manpower, Experis, Talent Solutions, and Jefferson Wells_**
_-_
creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Nuestro cliente, una organización líder en la industria de logística y atención al cliente, busca un Representante de Atención al Cliente - Bilingüe para unirse a su equipo. Como Representante de Atención al Cliente - Bilingüe, formarás parte del departamento de soporte al cliente apoyando al equipo de atención. El candidato ideal tendrá excelentes habilidades de comunicación, capacidad de resolver problemas y una actitud proactiva, lo cual encajará con éxito en la organización.
**Nombre del puesto:**
Representante de Atención al Cliente - Bilingüe
**Ubicación:**
Duluth, GA
**Rango de pago:**
$22
**Turno:**
**¿En qué consiste el trabajo?**
+ Responder a consultas, preocupaciones, quejas y devoluciones de clientes de manera profesional y oportuna
+ Proporcionar explicaciones claras y detalladas sobre productos, servicios, políticas y procedimientos
+ Revisar cuentas y transacciones de clientes para identificar y resolver problemas con precisión
+ Colaborar con los equipos de ventas y distribución para mejorar los procesos y resultados del servicio al cliente
+ Procesar pedidos, calcular cargos y gestionar pagos según sea necesario
**¿Qué se necesita?**
+ Experiencia previa en un rol de atención o soporte al cliente
+ Dominio de sistemas CRM
+ Conocimiento de SAP, incluyendo los módulos de Distribución, Ventas y Gestión de Materiales
+ Excelentes habilidades de comunicación e interpersonales
+ Capacidad para realizar múltiples tareas y gestionar prioridades en un entorno dinámico
**¿Qué beneficios obtengo?**
+ Oportunidad de trabajar en un entorno dinámico y de apoyo
+ Adquirir experiencia valiosa en atención al cliente y operaciones logísticas
+ Colaborar con un equipo diverso y talentoso
+ Potencial de crecimiento profesional dentro de la organización
+ Tarifa horaria competitiva
**Tras completar el período de espera, los asociados son elegibles para:**
+ Planes médicos y de medicamentos recetados
+ Plan dental
+ Seguro de vida suplementario
+ Seguro de discapacidad a corto plazo
+ 401(k)
Si este puesto te interesa y deseas obtener más información, haz clic en aplicar ahora y un reclutador se pondrá en contacto contigo para discutir esta excelente oportunidad. ¡Esperamos poder hablar contigo!
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.