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Senior Solution Sales Executive - Employee Workflows/State and Local

ServiceNow, Hudson, NY, United States


Senior Solution Sales Executive - Employee Workflows/State and Local

Full-time

Employee Type: Regular

Region: AMS - North America and Canada

Work Persona: Flexible

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The Senior Solution Sales Executive will be responsible for market success of ServiceNow’s Employee Workflows product suite which includes Employee Experience, Enterprise Service Management, HR Service Delivery, and Workplace Service Delivery.

The Senior Solution Sales Executive will drive and generate sales revenue within existing accounts and with new logos. This will be achieved by working closely with the wider ServiceNow sales ecosystem, with the support of a dedicated Solution Consultant, to deliver territory planning, account planning, forecasting, using business development techniques and field-based sales activities to ensure success in generating revenue opportunities and effective management and closure of sales opportunities.

This position is a high-profile growth opportunity that demands a highly motivated individual with strong sales, communications and organizational skills that is eager to learn and become part of a rapidly growing company.

Key Responsibilities

Be the voice of the customer and of regional sales teams

Drive end-to-end sales initiatives focused on specific use cases in HR solutions

Work closely with sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight

Communicate competitive intelligence and activity to manager and BU to keep ahead of opportunities, obstacles, challenges and red flags that may hinder ServiceNow from capturing key customer accounts

Develop, in coordination with Product Management and Product Marketing, key sales and go-to-market strategies and objectives to establish ServiceNow as a leader in HR Service Delivery

Provide industry expertise in the development and implementation of specific market strategies and programs to improve logo penetration

Coach and enable account teams with foundational specialty solution area knowledge to effectively identify specialty solution opportunities and help manage the sales cycle

In partnership with assigned Account Executive and Solution Consultant, present our Employee Workflows solutions directly to prospects, customers and at industry events and seminars

Support the regional ServiceNow partner channels to drive an effective customer experience

Articulate customer success strategies to the field in order to streamline and standardize solution presentations and value proposition

Become a trusted advisor to our community of customers

Qualifications

Demonstrable track record of achieving and exceeding sales targets

New business sales focus on State & Local markets

Previous sales experience gained within software or IT sales organization ideally within both the IT and HCM, HR, HR Service Delivery, or Workplace Service Delivery space, managing large and complex deals

Commercially astute, experience in developing business case and ROI together with customer’s personnel

Ability to articulate the value of solutions to prospects and customers and to leverage this to drive maximum revenue opportunity

Ability to build strong relationships at all levels of prospect and customer organizations including the CHRO level and internally across the business

Executive presence and influencing skills

For positions in the New York Metro Area, we offer a base pay of $137,000 - $226,050, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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