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Financial Aid Advisor II

Iowa State University, Ames, IA, United States


Join our team as a **Financial Aid Advisor II** and play a key role in supporting the next generation of veterinarians. In this student-centered advising role, you will work closely with our special populations,

particularly the Doctor of Veterinary Medicine (DVM) students and NCAA student athletes.

In the DVM advisory role, you will provide individualized guidance on financing a professional education. You will help students understand the full cost of attendance, explore funding options, and make informed decisions about borrowing, budgeting, and long-term loan repayment.

When working with student athletes, you will help answer questions regarding the NCAA scholarship program, on both an individual and team basis.

A core focus of this position is financial literacy and proactive advising. You will counsel students on responsible loan borrowing, cumulative indebtedness, clinical year and rotation-related expenses, and strategies for managing finances throughout veterinary school and beyond. Through one-on-one advising, presentations, and targeted outreach, you will translate complex financial aid information into clear, practical guidance that supports student success and well-being.In addition to advising, you will manage key financial aid processes specific to veterinary medicine, including packaging and disbursement of aid, DVM-specific budgets, scholarship cycles, and professional judgment decisions. You will ensure compliance with federal, state, and institutional regulations while supporting timely and accurate awarding of funds aligned with enrollment goals for the College of Veterinary Medicine.

You will also assist the Financial Aid Advisor III in packaging, disbursing and maintaining compliance of the NCAA athletic scholarship portfolio.

This role collaborates closely with campus partners, central financial aid teams, and accounts receivable to resolve issues and improve the student experience. The ideal candidate brings strong communication skills, attention to detail, and the ability to manage deadlines while balancing technical aid administration with high-touch advising. If you are passionate about financial education, problem-solving, and helping future veterinarians navigate the financial realities of their profession, this role offers meaningful and rewarding work.**Main duties of the role:*** Independently manage financial aid eligibility determination, packaging, and disbursement.* Coordinate scholarship cycles, including nomination solicitation, eligibility verification, and award processing.* Provide intermediate-level advising to students and families regarding financial aid processes, eligibility, borrowing, and funding options tailored to veterinary education and NCAA student athletes.* Advise students and families in a variety of formats and assist with escalated, complex cases.* Conduct presentations and workshops during orientations, recruitment events, and financial literacy programming* Hold office hours at DVM campus locations and support outreach during visit days,

open houses, and student organization meetings.* Hold office hours at student athlete service locations to assist with FAFSA completion and other outreach activities.* Collaborate with academic and student services staff to identify students in need of financial intervention or support.* Act as a liaison between the DVM program, Accounts Receivable, Registrar, and other campus partners.* Utilize and update financial aid systems for accurate processing and reporting.* Support and guide staff and student employees with advising and processing questions.* May assist team supervisor by analyzing data, compiling reports, or communicating with internal and external partners.* Represent the Office of Student Financial Aid during campus events such as Orientation, Experience ISU Visit Days, and other outreach activities.* Prepare and deliver materials for presentations to small and large groups (e.g., classrooms, Campus Partners Conference, Financial Literacy Month).* Maintain current knowledge of federal regulations, counseling best practices, and trends in professional and veterinary education financing.* Maintain current knowledge of NCAA athletic scholarship bylaws.**About the Department:**The Office of Student Financial Aid at Iowa State University is committed to empowering over 85% of undergraduate students through the administration of more than $400 million in financial assistance annually. As a unit within the Division of Academic Affairs, our team helps students and their families understand, apply for, and manage financial aid throughout their academic journey. We are driven by values of student success, innovation, collaboration, and respect. Our supportive work environment emphasizes personal and professional growth, with opportunities for training, development, and meaningful contributions to the university’s mission. Join us in making college more accessible and affordable for Iowa State students.• Counsels students and families regarding financial aid, including eligibility, application procedures, aid programs, costs, indebtedness, money management, and financial planning.• Prepares and gives presentations related to financial aid and related topics. • Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals • Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues By focusing on the future and providing the best student experience possible,

attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email eooffice@iastate.edu.If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.General ISU compensation information can be found on the

website. Please note that this is only a list of #J-18808-Ljbffr