Customer Service Representative - Dutch Speaking (Lisbon/Porto)

Relocate to Portugal | Full Relocation Package | Housing Included | Dutch-Speaking Role We’re recruiting on behalf of our client, a leading international outsourcing company with offices in Lisbon and Porto. They’re looking for Dutch‑speaking Customer Service Representatives to join their team in Portugal, and they’ll take care of getting you there. Full relocation package included: flights, airport pickup, housing, and support settling in. If you’ve been thinking about a move abroad, this removes the barriers. The Role You’ll be the first point of contact for Dutch‑speaking customers, handling enquiries via phone, chat, and email. Depending on the project, you could be working across industries like fashion, technology, travel, or e‑commerce. Responsibilities Handle inbound customer enquiries in Dutch via phone, chat, and email Troubleshoot issues and provide clear, helpful solutions Document interactions and follow up where needed Meet quality and performance targets Collaborate with your team to improve the customer experience Requirements Native‑level Dutch and Professional English Willingness to relocate to Lisbon or Porto, Portugal Strong communication skills and a customer‑first mindset Comfortable working with computers and CRM tools No prior customer service experience required, full training provided Your Relocation Package Flights to Portugal covered Airport pickup on arrival Accommodation provided, housing arranged and covered by the company Support with local registration and settling in Additional Benefits Daily meal allowance (€5 per workday) Private health insurance from day one Flexible shift system designed around work‑life balance Paid training and ongoing development A multicultural team environment with colleagues from across Europe Why Portugal? Over 300 days of sunshine a year, incredible food, affordable living, and a massive international expat community. Lisbon and Porto consistently rank among Europe’s top cities for quality of life, especially for young professionals starting their careers abroad. Interested? Apply directly or message us, we’d love to tell you more about the role, the company, and what life in Portugal is really like.

#J-18808-Ljbffr