Personal Banker
RadNet, Inc., South Orange, NJ, United States
Expected Work Hours
40 hours to include Saturdays
Job Description As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. The role includes performing routine banking transactions (teller and platform), supporting the Market Manager, and ensuring compliance with operational procedures.
Responsibilities include, but are not limited to:
Providing exceptional customer service in accordance with Valley's mission statement and engaging customers with friendly and professional service.
Knowledge of all bank products and services, educating and demonstrating them to customers, and cross‑selling various products and services.
Presenting a confident and professional demeanor to establish trust and gain knowledge from the customer.
Analyzing customers' financial needs, maximizing sales opportunities, opening new accounts, and discussing/selling loan products.
Meeting customer expectations and achieving service quality standards; overseeing the sales referral process and assisting management in coaching and mentoring branch staff.
Performing all required customer transactions efficiently using appropriate technology (Teller Scanning Equipment, Cash Recycling, Cash Dispensing machines, Coin Machines).
Acting as Vault Teller to ensure adequate branch cash for daily transactions, ordering and shipping currency, and controlling cash distribution to Tellers.
Participating in community events and supporting CRA initiatives and programs.
Reporting all significant matters, issues, and unusual customer activity to the Manager while maintaining personal knowledge of compliance and regulatory requirements.
Maintaining knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.
Requirements Required Skills
Excellent verbal and written communication; ability to write correspondence and demonstrate products and services.
Excellent interpersonal and customer service skills with attentiveness, information retention, tact, and diplomacy.
Strong analytical, problem‑solving, and decision‑making skills to effectively resolve complex customer issues.
Ability to make sound decisions, including on‑the‑spot decisions regarding customer transactions, weighing customer satisfaction against bank exposure to loss or fraud.
Ability to interpret a variety of instructions furnished in written, oral, diagrammatic, or scheduled form.
Deep understanding of retail banking and strong customer service skills; capable of engaging customers in conversations about products and services.
Detail oriented with strong organizational skills and high degree of accuracy.
Ability to manage multiple projects simultaneously.
Required Experience
High school diploma or GED and minimum 1 year of business services experience in branch banking and knowledge of branch operations or successful completion of a Valley Retail training program.
Associate’s or Bachelor’s degree in accounting, business, finance, economics, or a related field is preferred.
Preferred Experience
Experience with FIS/IBS (Integrated Banking Solutions).
Full‑time/Part‑time Full‑time
FLSA Non‑exempt
Location(s) 115 Valley Street, South Orange, New Jersey 07079, United States
Total Rewards Summary We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission‑based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.
In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.
Pay Range $17.74 - $29.57 / hour
Pay Transparency In order to support the Fair Compensation Strategy by the US Government, HR Dept., clients are required to adhere to the Pay Transparency Law. In affected states, employers have mandated the disclosure of salary ranges in job advertisements or postings for job opportunities and promotions.
Equal Opportunity Statement Valley is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status or characteristic.
If you are a person with a disability and need a reasonable accommodation to search or apply for a career opportunity, please call us at 800‑652‑6500, option 2, for assistance with an alternate method of access. A response to your accommodation request may take up to two business days. Other inquiries to this number will not receive a response.
Additional Legal Information Employee Polygraph Protection Act; Right to Work/E‑Verify; Family and Medical Leave Act; EEO is the Law; ADP Privacy Statement; Artificial Intelligence; Google Privacy Policy; Google Terms of Service.
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Job Description As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. The role includes performing routine banking transactions (teller and platform), supporting the Market Manager, and ensuring compliance with operational procedures.
Responsibilities include, but are not limited to:
Providing exceptional customer service in accordance with Valley's mission statement and engaging customers with friendly and professional service.
Knowledge of all bank products and services, educating and demonstrating them to customers, and cross‑selling various products and services.
Presenting a confident and professional demeanor to establish trust and gain knowledge from the customer.
Analyzing customers' financial needs, maximizing sales opportunities, opening new accounts, and discussing/selling loan products.
Meeting customer expectations and achieving service quality standards; overseeing the sales referral process and assisting management in coaching and mentoring branch staff.
Performing all required customer transactions efficiently using appropriate technology (Teller Scanning Equipment, Cash Recycling, Cash Dispensing machines, Coin Machines).
Acting as Vault Teller to ensure adequate branch cash for daily transactions, ordering and shipping currency, and controlling cash distribution to Tellers.
Participating in community events and supporting CRA initiatives and programs.
Reporting all significant matters, issues, and unusual customer activity to the Manager while maintaining personal knowledge of compliance and regulatory requirements.
Maintaining knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.
Requirements Required Skills
Excellent verbal and written communication; ability to write correspondence and demonstrate products and services.
Excellent interpersonal and customer service skills with attentiveness, information retention, tact, and diplomacy.
Strong analytical, problem‑solving, and decision‑making skills to effectively resolve complex customer issues.
Ability to make sound decisions, including on‑the‑spot decisions regarding customer transactions, weighing customer satisfaction against bank exposure to loss or fraud.
Ability to interpret a variety of instructions furnished in written, oral, diagrammatic, or scheduled form.
Deep understanding of retail banking and strong customer service skills; capable of engaging customers in conversations about products and services.
Detail oriented with strong organizational skills and high degree of accuracy.
Ability to manage multiple projects simultaneously.
Required Experience
High school diploma or GED and minimum 1 year of business services experience in branch banking and knowledge of branch operations or successful completion of a Valley Retail training program.
Associate’s or Bachelor’s degree in accounting, business, finance, economics, or a related field is preferred.
Preferred Experience
Experience with FIS/IBS (Integrated Banking Solutions).
Full‑time/Part‑time Full‑time
FLSA Non‑exempt
Location(s) 115 Valley Street, South Orange, New Jersey 07079, United States
Total Rewards Summary We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission‑based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.
In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.
Pay Range $17.74 - $29.57 / hour
Pay Transparency In order to support the Fair Compensation Strategy by the US Government, HR Dept., clients are required to adhere to the Pay Transparency Law. In affected states, employers have mandated the disclosure of salary ranges in job advertisements or postings for job opportunities and promotions.
Equal Opportunity Statement Valley is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status or characteristic.
If you are a person with a disability and need a reasonable accommodation to search or apply for a career opportunity, please call us at 800‑652‑6500, option 2, for assistance with an alternate method of access. A response to your accommodation request may take up to two business days. Other inquiries to this number will not receive a response.
Additional Legal Information Employee Polygraph Protection Act; Right to Work/E‑Verify; Family and Medical Leave Act; EEO is the Law; ADP Privacy Statement; Artificial Intelligence; Google Privacy Policy; Google Terms of Service.
#J-18808-Ljbffr