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Sales Support Specialist

ABA Centers of America, Manchester, NH, United States


Sales Support Specialist - ABA Centers of America

New Jersey, New Hampshire, Massachusetts, Connecticut, and Rhode Island - 50-75% travel expectation (as needed)

Who We Are We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we have scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data‑driven decision‑making.

Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self‑funded, founder‑led organization – a rarity in today's healthcare landscape. We have achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.

Our corporate team plays a mission‑critical role in this success – developing scalable systems, managing risk, and driving the analytics that power our growth. If you are a strategic thinker who thrives in a fast‑paced, purpose‑driven environment, we offer a unique opportunity to help shape the future of autism care while building on a legacy of operational excellence.

Recognition & Awards

Inc. 5000 – 5th Fastest‑Growing Private Company in America

Financial Times – #1 on "The Americas' Fastest Growing Companies"

EY Entrepreneur Of The Year® U.S. Overall

South Florida Business Journal's Top 100 Companies

Florida Trend Magazine's 500 Most Influential Business Leaders

Inc. Best in Business, Health Services

About the Role The Sales Support Specialist provides operational and administrative support to Business Development and Executive Director teams across assigned markets, ensuring field teams can execute referral development, community outreach, and engagement activities through effective Salesforce data management, onboarding coordination, event tracking, and field logistics. This role drives consistency and structure across markets, enabling Business Development and Executive Director teams to focus on relationship development, caregiver engagement, and admissions growth.

The principal functions of the position identified shall not be considered a complete description of all work requirements and expectations that may be inherent in the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Key Responsibilities

Maintain accurate and up‑to‑date Salesforce data across referral accounts, outreach activities, and events, ensuring strong CRM hygiene and reporting visibility

Ensure consistent documentation of referral partner interactions, outreach efforts, and event activity

Provide basic Salesforce support, including guidance on data entry, activity tracking, and adherence to established processes and standards

Assist with onboarding and training of Business Development representatives and Executive Directors on Salesforce usage and expectations

Support preparation for community outreach, presentations, referral partner meetings, and engagement activities

Coordinate logistics and materials for events, including lunch‑and‑learns and other outreach initiatives

Track and monitor referral partner engagement and event activity across assigned markets

Assist with onboarding coordination by facilitating system access, distributing materials, and providing guidance on tools and processes

Coordinate ordering and distribution of marketing and outreach materials to support field teams

Respond to field requests and provide administrative support to enhance execution across service areas

Support tracking and reporting of outreach metrics, event performance, and CRM activity audits

Assist with data cleanup, reporting preparation, and overall sales operations support

Qualifications

High School diploma; Bachelor’s degree preferred

Demonstrated ability to manage multiple work streams, timelines, and cross‑functional stakeholders in a fast‑paced environment

Strong facilitation and communication skills, with the ability to translate complex concepts into practical, field‑ready tools

Must maintain a clean background and drug screening clearance

Benefits

21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)

Flexible Spending Account (FSA) and Health Savings Account (HSA) options

Medical, dental, vision, long‑term disability, and life insurance

Generous 401(k) with up to 6% employer match

About ABA Centers of America ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge that this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.

Join our mission and help build the future with purpose!

ABA Centers of America participates in the U.S. Department of Homeland Security E‑Verify program.

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