Express Service Advisor
Lithia Motors, Inc, Farmington Hills, MI, United States
Express Service Advisor page is loaded## Express Service Advisorlocations:
Suburban Nissan of Farmington Hills, Farmington Hills, MI 48335time type:
Full timeposted on:
Posted 6 Days Agojob requisition id:
R106075## Dealership:L0408 Suburban Nissan of Farmington Hills# **Suburban Nissan Farmington Hills - Quick Lane/Service Advisor****Suburban Nissan Farmington Hills** is growing, and we’re adding **customer‐focused Service Advisors** to support our expanding service department.Whether you have prior advisor experience **or** you’re ready to start a new path in the automotive industry, this is an opportunity to build a career where you **partner closely with technicians**, help customers understand their vehicle needs, and deliver solutions that make a real difference.As a **Service / Express Advisor**, you’ll be the trusted guide for our customers throughout the service process—ensuring clear communication, smooth repairs, and an exceptional experience.* Greet customers and assess vehicle performance concerns or service requests* Write repair orders and develop clear, accurate service estimates* Act as the liaison between customers and technicians, ensuring needs and recommendations are clearly communicated* Partner with technicians to explain inspection results, maintenance, and repair needs in a customer-friendly way* Verify warranty and service contract coverage when applicable* Communicate service updates, completion times, and pricing transparently* Recommend additional maintenance or repairs based on vehicle inspections* Maintain accurate customer and service records in dealership systems* Keep customers informed of service specials and value-added offerings## **What We’re Looking For*** Previous Service Advisor or Express Advisor experience preferred but not required* Automotive technician experience is a plus* Strong customer service mindset with excellent communication skills* Ability to multitask and stay organized in a fast-paced environment* Basic mechanical understanding and a desire to continue learning* Team-oriented attitude—you enjoy collaborating with technicians and advisors* Valid driver’s license with an acceptable driving record* Work with a respected global brand known for innovation and reliability* Gain hands-on experience and industry training* Opportunity to grow within service, parts, or leadership roles* A supportive environment where your contributions matter* Competitive pay* Medical, Dental and Vision Plans* Paid Holidays & PTO* Short and Long-Term Disability* Paid Life Insurance* 401(k) Retirement Plan* Employee Stock Purchase Plan* Lithia Learning Center* Vehicle Purchase Discounts* Wellness Programslocations:
Suburban Nissan of Farmington Hills, Farmington Hills, MI 48335time type:
Full timeposted on:
Posted 19 Days AgoAt Lithia & Driveway, we stand by our mission of *Growth Powered by People*, as we build a workplace that ignites ideas and opportunities to *Earn Customers for Life*. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond! #J-18808-Ljbffr
Suburban Nissan of Farmington Hills, Farmington Hills, MI 48335time type:
Full timeposted on:
Posted 6 Days Agojob requisition id:
R106075## Dealership:L0408 Suburban Nissan of Farmington Hills# **Suburban Nissan Farmington Hills - Quick Lane/Service Advisor****Suburban Nissan Farmington Hills** is growing, and we’re adding **customer‐focused Service Advisors** to support our expanding service department.Whether you have prior advisor experience **or** you’re ready to start a new path in the automotive industry, this is an opportunity to build a career where you **partner closely with technicians**, help customers understand their vehicle needs, and deliver solutions that make a real difference.As a **Service / Express Advisor**, you’ll be the trusted guide for our customers throughout the service process—ensuring clear communication, smooth repairs, and an exceptional experience.* Greet customers and assess vehicle performance concerns or service requests* Write repair orders and develop clear, accurate service estimates* Act as the liaison between customers and technicians, ensuring needs and recommendations are clearly communicated* Partner with technicians to explain inspection results, maintenance, and repair needs in a customer-friendly way* Verify warranty and service contract coverage when applicable* Communicate service updates, completion times, and pricing transparently* Recommend additional maintenance or repairs based on vehicle inspections* Maintain accurate customer and service records in dealership systems* Keep customers informed of service specials and value-added offerings## **What We’re Looking For*** Previous Service Advisor or Express Advisor experience preferred but not required* Automotive technician experience is a plus* Strong customer service mindset with excellent communication skills* Ability to multitask and stay organized in a fast-paced environment* Basic mechanical understanding and a desire to continue learning* Team-oriented attitude—you enjoy collaborating with technicians and advisors* Valid driver’s license with an acceptable driving record* Work with a respected global brand known for innovation and reliability* Gain hands-on experience and industry training* Opportunity to grow within service, parts, or leadership roles* A supportive environment where your contributions matter* Competitive pay* Medical, Dental and Vision Plans* Paid Holidays & PTO* Short and Long-Term Disability* Paid Life Insurance* 401(k) Retirement Plan* Employee Stock Purchase Plan* Lithia Learning Center* Vehicle Purchase Discounts* Wellness Programslocations:
Suburban Nissan of Farmington Hills, Farmington Hills, MI 48335time type:
Full timeposted on:
Posted 19 Days AgoAt Lithia & Driveway, we stand by our mission of *Growth Powered by People*, as we build a workplace that ignites ideas and opportunities to *Earn Customers for Life*. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond! #J-18808-Ljbffr