Technical Writer
Textron, Baltimore, MD, United States
Technical Writer
Description
Our external and internal customers rely heavily on the content and accuracy of the technical manuals produced by our technical writers. These manuals are critical to the efficiency and safety of the end‑user. Technical Writers in the Textron Integrated Product Support Services (IPSS) group are responsible for developing technical manual documentation necessary to install, operate and support complex equipment platforms for a variety of military and commercial customers.
Responsibilities
Analysis of engineering data and drawings for pertinent information.
Conduct analysis of engineering/technical data and drawings to gather information required for the development of Technical Manuals (TMs) and Interactive Electronic Technical Manuals (IETMs) and collaborate with the Logistics Product Data (LPD) group.
Develop theory of operation, operating instructions, and maintenance instructions for technical manuals, including equipment description, operator instructions, troubleshooting procedures, maintenance instructions (remove and replace), supporting information, and Repair Parts and Special Tools Lists. Write procedures in MS Word for page‑based publications and XML using WebX UltraAuthor, Arbortext, or EAGLE Publishing System for IETMs. Create illustration graphics with NX CAD and illustration software (Corel).
Complete edits for compliance with all applicable specifications, standards, validation, and verification. Coordinate quality‑control and production activities to ensure accuracy and adequacy while meeting established timelines.
Participate in publications Integrated Product Team (IPT) meetings to gather relevant information and meet schedule milestones.
Coordinate internal and customer review conferences, provide direction to supporting writers and personnel, and manage in‑process and final reviews.
Support internal quality reviews, final reviews, and in‑process review conferences with customers. Facilitate technical manual validation events and incorporate validation comments before customer verification events.
Qualifications
Bachelor's degree in a technical field preferred or minimum 2-4 years equivalent work experience.
0 to 2 years of technical writing experience.
Experience developing installation, operation and maintenance procedures.
Strong oral and written communication skills.
Ability to read and understand engineering drawings.
Must be a self‑starter and able to take initiative.
Ability to gather, analyze and summarize data to develop appropriate actions.
Ability to interact with functional groups including Program Management, Systems Engineering, Specialty Engineering, Logistics Provisioning Data (LPD), and Training.
Ability to provide program status briefings to internal stakeholders and external customers.
Able to quickly adapt to change.
Active Secret Security clearance preferred. Ability to obtain required clearance.
Desirable Qualifications
Experience using a technical publications development utility for XML writing such as WebX UltraAuthor, PTC Windchill Arbortext, or EAGLE Publishing suite.
Military experience.
Experience developing S1000D and MIL-STD-40051 compliant technical publications.
Experience working with LPD and Provisioning.
Product support experience and system knowledge of Unmanned Systems (e.g., Naval Unmanned Surface Vehicles, Aerosonde Unmanned Aircraft Systems), Weapons systems, and Electronic systems.
Benefits
Flexible Work Schedules
Education Assistance
Career Development & Training Opportunities
Wellness Program (including Fitness Reimbursement)
Medical, Dental, Vision & 401(K) with Company Funding
Paid Parental Leave
$71,400 – $107,000 per year.
EEO Statement Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
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Responsibilities
Analysis of engineering data and drawings for pertinent information.
Conduct analysis of engineering/technical data and drawings to gather information required for the development of Technical Manuals (TMs) and Interactive Electronic Technical Manuals (IETMs) and collaborate with the Logistics Product Data (LPD) group.
Develop theory of operation, operating instructions, and maintenance instructions for technical manuals, including equipment description, operator instructions, troubleshooting procedures, maintenance instructions (remove and replace), supporting information, and Repair Parts and Special Tools Lists. Write procedures in MS Word for page‑based publications and XML using WebX UltraAuthor, Arbortext, or EAGLE Publishing System for IETMs. Create illustration graphics with NX CAD and illustration software (Corel).
Complete edits for compliance with all applicable specifications, standards, validation, and verification. Coordinate quality‑control and production activities to ensure accuracy and adequacy while meeting established timelines.
Participate in publications Integrated Product Team (IPT) meetings to gather relevant information and meet schedule milestones.
Coordinate internal and customer review conferences, provide direction to supporting writers and personnel, and manage in‑process and final reviews.
Support internal quality reviews, final reviews, and in‑process review conferences with customers. Facilitate technical manual validation events and incorporate validation comments before customer verification events.
Qualifications
Bachelor's degree in a technical field preferred or minimum 2-4 years equivalent work experience.
0 to 2 years of technical writing experience.
Experience developing installation, operation and maintenance procedures.
Strong oral and written communication skills.
Ability to read and understand engineering drawings.
Must be a self‑starter and able to take initiative.
Ability to gather, analyze and summarize data to develop appropriate actions.
Ability to interact with functional groups including Program Management, Systems Engineering, Specialty Engineering, Logistics Provisioning Data (LPD), and Training.
Ability to provide program status briefings to internal stakeholders and external customers.
Able to quickly adapt to change.
Active Secret Security clearance preferred. Ability to obtain required clearance.
Desirable Qualifications
Experience using a technical publications development utility for XML writing such as WebX UltraAuthor, PTC Windchill Arbortext, or EAGLE Publishing suite.
Military experience.
Experience developing S1000D and MIL-STD-40051 compliant technical publications.
Experience working with LPD and Provisioning.
Product support experience and system knowledge of Unmanned Systems (e.g., Naval Unmanned Surface Vehicles, Aerosonde Unmanned Aircraft Systems), Weapons systems, and Electronic systems.
Benefits
Flexible Work Schedules
Education Assistance
Career Development & Training Opportunities
Wellness Program (including Fitness Reimbursement)
Medical, Dental, Vision & 401(K) with Company Funding
Paid Parental Leave
$71,400 – $107,000 per year.
EEO Statement Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
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