Xfinity Retail Sales Professional
Comcast, Des Moines, IA, United States
Job Summary
Hourly rate of $15.05 with a target commission that brings total target compensation to $22.74. This position offers an entry‑level retail career at Comcast Xfinity with opportunities for training, benefits, and sales growth. Responsibilities
Engage customers with enthusiasm, demonstrate and explain product features to enhance their shopping experience. Provide outstanding customer service across all interactions. Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence. Help customers interpret account statements and process bill payments in the store. Answer questions on current or new services, make changes to account data, upgrade service levels, and process general service requests. Act as a brand ambassador to promote Comcast/Xfinity products. Provide expert-level understanding and passion for technology, especially Comcast products and services. Maintain detailed sales product knowledge, including competitive information. Contribute to a fun and competitive environment by connecting products and services to customers’ everyday lifestyles. Adhere to retail operational policies and procedures for a consistent and professional store environment. Required Qualifications
High School Diploma or equivalent. Ability to adjust to a flexible work schedule, including evenings, weekends, and holidays as needed. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25‑pound boxes and move around the store constantly. Skills
Customer‑focused, workplace organization, persuasion, teamwork, technical knowledge, self‑motivation, resilience, critical thinking/problem solving, communication, and professional integrity. Benefits
Comcast offers Day‑One benefits such as medical, dental, and vision coverage; Comcast X‑finity courtesy services; discounted tickets to Universal Studios; paid parental leave; tuition reimbursement up to $8,000 for full‑time employees; paid time off; and a 401(k) savings plan with up to 6% dollar‑to‑dollar matching. Disclaimer
This information has been designed to indicate the general nature and level of work performed in this role. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications. Equal Employment Opportunity Statement
Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is an equal‑opportunity workplace and will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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Hourly rate of $15.05 with a target commission that brings total target compensation to $22.74. This position offers an entry‑level retail career at Comcast Xfinity with opportunities for training, benefits, and sales growth. Responsibilities
Engage customers with enthusiasm, demonstrate and explain product features to enhance their shopping experience. Provide outstanding customer service across all interactions. Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence. Help customers interpret account statements and process bill payments in the store. Answer questions on current or new services, make changes to account data, upgrade service levels, and process general service requests. Act as a brand ambassador to promote Comcast/Xfinity products. Provide expert-level understanding and passion for technology, especially Comcast products and services. Maintain detailed sales product knowledge, including competitive information. Contribute to a fun and competitive environment by connecting products and services to customers’ everyday lifestyles. Adhere to retail operational policies and procedures for a consistent and professional store environment. Required Qualifications
High School Diploma or equivalent. Ability to adjust to a flexible work schedule, including evenings, weekends, and holidays as needed. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25‑pound boxes and move around the store constantly. Skills
Customer‑focused, workplace organization, persuasion, teamwork, technical knowledge, self‑motivation, resilience, critical thinking/problem solving, communication, and professional integrity. Benefits
Comcast offers Day‑One benefits such as medical, dental, and vision coverage; Comcast X‑finity courtesy services; discounted tickets to Universal Studios; paid parental leave; tuition reimbursement up to $8,000 for full‑time employees; paid time off; and a 401(k) savings plan with up to 6% dollar‑to‑dollar matching. Disclaimer
This information has been designed to indicate the general nature and level of work performed in this role. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications. Equal Employment Opportunity Statement
Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is an equal‑opportunity workplace and will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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