VP, Global Asset Servicing Corporate Actions team

page for more information.* Manage daily Corporate Action Events across multiple fixed income products.* Familiarity with DTC, Euroclear and foreign depository clearance, settlements, and Asset Servicing.* Knowledge of new bond issues, changes in terms and conditions to the indentures, details, and calculations of interest for P&I, fixed and floating rate issues, bankruptcies, liquidations, defaults, consents, conversions, full and partial calls, and maturities.* Responsible for processing Corporate Actions from trade date to settlement date including fails management over the complete event.* Manage proxy services including voting submissions and the production of Completion Notice of Individual Shareholder Reporting and Letters of Representation for global markets.* Interact with operations groups globally to provide industry leading client service to external clients and internal stakeholders.* Internal and external clients while developing relationships with colleagues across TDS Global Operations and Business Services.**Primary Responsibilities**:* Asset Servicing event creation in proprietary systems.* Perform day-to-day processing and reconciliation of all Corporate Action Events.* Serve as proxy lead for global corporate actions team* Identification, escalation, and resolution of corporate action issues understanding while working against critical deadlines.* Processing ad-hoc bond conversion requests on 144A/REGS securities.* Working with external brokers to process events on Repo / Stock Loan positions and settle claims.* Respond to both internal and external inquiries expeditiously.* Working in a dynamic environment; leverage expertise in key areas to deliver a superior work product.* Partner with technology to development, implement and refine systems and processes.* Provide management feedback on custodian and vendor performance.* Support the delivery and monitoring of daily outputs and critical tasks.* Efficiently maintain documentation for regulatory, compliance, and audit purposes.* Drive new business initiatives and pursue automations in support of STP (straight through processing).* 5+ years’ experience in Asset Servicing Operations.* Can collaborate with and encourage other team members in the pursuit of operational excellence.* Possess excellent communication skills.* Able to work in a fast-paced, deadline sensitive environment.* Self-starter who is comfortable in a complex role interfacing with clients and internal teams.* Strong knowledge of Excel (e.g., VLOOKUP, pivots, macros, etc.).* Proven risk management skills, fostering a zero-tolerance policy for poor management practices.* Broadridge NAPE experience is preferred* Strong front-to-back ownership mentality* Adept at multi-tasking skills with the ability to prioritize competing/conflicting priorities.* Excellent analytical/problem solving skills while maintaining a sense of urgency.* Understanding of industry best practices.* Build strong relationships and work collaboratively within Global Operations and Business Services teams to support the growing needs of the business.* Provides people management leadership by recruiting top talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* Oversees a large team with functional diversity and complexity where activities involve multiple step transactions, multiple systems and jurisdictions, higher volumes and/or medium to high complexity* Expert knowledge of the business and operational functions supported* Leads teams with multiple points of internal and external contact including direct contact with Customers* Work focus time horizon is generally medium to long-term with moderate to high focus on strategic planning* Requires expert process management knowledge and the risk profile for team processes supported* Decision making authority and ambiguity and nature of issues managed are generally more complex, risk oriented, time sensitive and/or impacts a significant part of the organization* Acts as highest point of team escalation for resolution and provides direction to resolve issues or escalate* Involves daily contact with cross-functional teams across TDBG or external contacts and/or customers* Undergraduate degree/ college diploma preferred and/or* 6+ years relevant experience and 4+ years of people management experience* Advanced knowledge of key functional areas including Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, Change Delivery, and Regional Operations* Knowledge of capital markets products, which may include Foreign Exchange, Fixed Income, Equities and Derivatives.* Knowledge of current and emerging trends in the industry and market* Knowledge of risk management environment, standards and regulations* Strong knowledge of process management to drive efficiency* Ability to contribute to strategic direction of the function and provide advice to senior leadership* Skill in managing budgets and resource allocation* Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives* Skill in talent development and performance management* Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills* Skill in negotiation and partnership* Skill in using analytical software tools, data analysis methods and reporting techniques to assess risk and challenge the status quo* Skill in leadership, mentoring, coaching and performance management* Ability to exercise sound judgement in making decisions* Ability to communicate effectively in both oral and written form with partners at all levels including senior management* Ability to work collaboratively and build relationships across teams and functions* Skill in organization and time management* Ability to analyze, organize and prioritize work while meeting multiple deadlines* Ability to work successfully as a member of a team and independently* Ability to process and handle confidential information with discretion* Leads respective group within a business unit in delivering operational support to the assigned areas* Identifies and responds to changes in the business environment and establish action plans to address client issues and priorities* Acts as a key liaison at the department level to actively engage stakeholders within the Bank and broader industry, developing and maintaining strong business partnerships, clarifying client needs and delivering client-centered solutions that enhance the overall end-to-end experience* Secondary escalation point for significant risks/exceptions* Monitors service and control standards against overall business/department objectives* Provides frontline feedback to client strategy and broader process improvement functions to identify client pain points and opportunities for improvement* Negotiates and help to resolve complex and/or escalated issues* Builds a client-centric, collaborative and innovative culture* Proactively identifies key business opportunities, research and recommend system enhancement/modifications, develop strategies to achieve recommendations and work closely with system support to execute and implement system upgrades/enhancements* Conducts root cause analysis, evaluate options and provide recommendations; ensure appropriate reporting and escalation of issues occurs based on risk profile* Contributes to the development of the business plan, operationalize the plan and deliver on assigned service or functionality* Protects the interests of the organization; identify and manage risks, resolve escalated matters and refer complex and/or non-standard, high-risk transactions/activities as needed* Provides expertise and coordinate implementation and testing of new #J-18808-Ljbffr