Logo
job logo

Hybrid IT Helpdesk Specialist (NYC)

Plus One, an Optum Company, New York, NY, United States


A leading health and wellness services provider is seeking a full-time Help Desk Analyst in New York City. This hybrid role involves providing frontline IT support to ensure a high-quality user experience by addressing technical issues and supporting core systems. Key responsibilities include hardware troubleshooting, ticket resolution, and user account management. Ideal candidates will have strong troubleshooting skills, IT support experience, and excellent customer service abilities. The company offers a robust benefits package. #J-18808-Ljbffr