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Japanese Bilingual Event Operations Specialist (Coordinator / Manager)

Pasona N A, Inc., Los Angeles, CA, United States


Japanese/English bilingual is a MUST.

Position: Event Operations Coordinator / Manager - Japanese Bilingual Location: Los Angeles, CA (Hybrid) Working Hours; 9AM-6PM (Weekday schedule, but weekend work is required based on event needs) Salary: $58 - 70k/year Benefits: Medical, Dental, Vision insurances, 401K Summary of the Position This role is responsible for planning, coordinating, and executing a wide range of events, including hosted, co-hosted, and rental events. Depending on experience, the position may function at either a Coordinator or Manager level, handling event logistics, vendor coordination, and on-site operations while collaborating with internal teams. The ideal candidate is highly organized, detail-oriented, and able to manage multiple projects in a fast-paced environment while ensuring high-quality event execution.

Key Responsibilities Event Planning & Execution

Coordinate all aspects of events, including:

Venue logistics

Guest management and RSVPs

Room setup and seating

Audiovisual arrangements

Catering and staffing

Prepare event orders and communicate requirements to internal teams

Gather necessary materials from stakeholders (schedules, presentations, etc.)

Support or lead pre-event planning, including meetings, rehearsals, and technical checks

Oversee on-site event operations:

Setup and breakdown

Vendor coordination

Guest reception (including VIP handling)

Troubleshooting during events

Monitor event performance and identify areas for improvement

PR / Marketing Support

Create and manage event registration pages and RSVP tracking

Coordinate event announcements, newsletters, and follow-up communications

Support development and distribution of post-event surveys

Maintain and update contact and mailing lists

Administrative & Reporting

Prepare post-event reports (attendance, survey results, summaries)

Organize event materials (slides, photos, videos, printed materials)

Track operational KPIs and event data

Provide facility tours to vendors and partners as needed

Qualifications

Bachelor’s degree in Business, Hospitality, Communications, or related field (or equivalent experience)

Experience in event coordination or event management:

Coordinator level: 2–3+ years

Manager level: 3+ years or equivalent

Business-level proficiency in both Japanese and English (spoken and written)

Strong organizational and time management skills

Ability to manage multiple tasks and prioritize effectively

Excellent communication and interpersonal skills Detail-oriented with strong problem‑solving ability

Ability to remain calm and professional in fast‑paced environments

Skills Must‑have

Event coordination and project management skills

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Nice To Have

Experience with event platforms (e.g., Survey tools, webinar tools, email marketing tools)

Basic knowledge of audiovisual equipment

Experience managing vendors or leading event operations

Food & beverage or hospitality experience

Work Environment

Ability to lift up to 30 lbs.

Ability to stand and move for extended periods during events

Occasional evening and weekend work required depending on event schedule

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