Collision Estimator
Crash Champions, Chicago, IL, United States
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder‑led multi‑shop operator (MSO) of high‑quality collision repair service in the U.S. The company also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury electric vehicle repair centers, servicing customers at more than 650 state‑of‑the‑art locations in 38 states. Founded in 1999, our vision has always been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in‑process QC.
Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
Pull and review all data procedures for/with Body Technicians and complete post‑scanning for each vehicle in the repair process.
Pre‑close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier specific requirements are complete.
Qualifications
Customer Service Skills.
Organization and multi‑tasking skills, good time management, and the ability to adapt easily to a fast‑paced environment.
Knowledge of dealing with insurance partners preferred.
Ability to handle fast‑paced environments.
Knowledge of multiple estimating systems, CCC One preferred, Mitchell & Audatex.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401(k) Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Pay Range: USD $65,000.00 – $140,120.00 per year.
Location: 3711 Thousand Oaks Boulevard, 78247, United States.
Remote: No
Position Type: Regular Full‑Time
#J-18808-Ljbffr
Responsibilities
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in‑process QC.
Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
Pull and review all data procedures for/with Body Technicians and complete post‑scanning for each vehicle in the repair process.
Pre‑close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier specific requirements are complete.
Qualifications
Customer Service Skills.
Organization and multi‑tasking skills, good time management, and the ability to adapt easily to a fast‑paced environment.
Knowledge of dealing with insurance partners preferred.
Ability to handle fast‑paced environments.
Knowledge of multiple estimating systems, CCC One preferred, Mitchell & Audatex.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401(k) Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Pay Range: USD $65,000.00 – $140,120.00 per year.
Location: 3711 Thousand Oaks Boulevard, 78247, United States.
Remote: No
Position Type: Regular Full‑Time
#J-18808-Ljbffr