Associate Director of Operations
Tenet Healthcare, Northborough, MA, United States
Overview
Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Tenet Physician Resources, we are seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note : Eligibility for benefits may vary by location and is determined by employment status.
Job Summary This position can be located in Framingham or Worcester, MA. Travel to practices in Framingham, MA required 25-30% of the time.
The Associate Director of Physician Operations will oversee market operations, and conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness, and models the organization's Mission, Vision and Values. The Manager will manage and direct the activities in the market practices including physician human resources requirements, customer service, customer satisfaction, financial analysis, meaningful use attestations, business information systems, practice profile analysis and compliance with regulatory bodies.
Responsibilities
Weekly rounding with staff and physicians ensuring that practices are functioning as expected.
Coordination with Practice Managers related to practice operations.
Ensuring effective onboarding of new physicians and staff, including the acquisition of space, procurement of supplies and equipment.
Promotes practice initiatives such as referral management, TOS collections, and task management.
Works closely with the Market Operations Director to develop and implement goals and objectives for the market.
Works closely with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs.
Works to ensure regulatory compliance with agencies such as OSHA, CLIA, Medi Cal, DHS and others as appropriate.
Qualifications
Four or more years of progressive and hands‑on managerial experience in a medical practice, including management responsibility of all operational areas including HR and finance.
Bachelor’s degree or an equivalent combination of education and experience.
Demonstrated skill using MS Office products including Excel, Word, Power Point and Outlook.
Strong leadership skills and understanding of group processes, teamwork, and site/cost center based management.
Excellent written and verbal communication skills with the ability to establish and maintain effective working relationships at all levels with an organization.
Travel to practices in Framingham, MA required 25-30% of the time.
EEO Statement Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. E-Verify: http://www.uscis.gov/e-verify. The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
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At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note : Eligibility for benefits may vary by location and is determined by employment status.
Job Summary This position can be located in Framingham or Worcester, MA. Travel to practices in Framingham, MA required 25-30% of the time.
The Associate Director of Physician Operations will oversee market operations, and conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness, and models the organization's Mission, Vision and Values. The Manager will manage and direct the activities in the market practices including physician human resources requirements, customer service, customer satisfaction, financial analysis, meaningful use attestations, business information systems, practice profile analysis and compliance with regulatory bodies.
Responsibilities
Weekly rounding with staff and physicians ensuring that practices are functioning as expected.
Coordination with Practice Managers related to practice operations.
Ensuring effective onboarding of new physicians and staff, including the acquisition of space, procurement of supplies and equipment.
Promotes practice initiatives such as referral management, TOS collections, and task management.
Works closely with the Market Operations Director to develop and implement goals and objectives for the market.
Works closely with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs.
Works to ensure regulatory compliance with agencies such as OSHA, CLIA, Medi Cal, DHS and others as appropriate.
Qualifications
Four or more years of progressive and hands‑on managerial experience in a medical practice, including management responsibility of all operational areas including HR and finance.
Bachelor’s degree or an equivalent combination of education and experience.
Demonstrated skill using MS Office products including Excel, Word, Power Point and Outlook.
Strong leadership skills and understanding of group processes, teamwork, and site/cost center based management.
Excellent written and verbal communication skills with the ability to establish and maintain effective working relationships at all levels with an organization.
Travel to practices in Framingham, MA required 25-30% of the time.
EEO Statement Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. E-Verify: http://www.uscis.gov/e-verify. The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
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