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Director, Employee Experience

Mohawk Global Logistics, Syracuse, NY, United States


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Director, Employee Experience Regular Full-Time Professional, Syracuse, NY, US

Salary Range: $120,000.00 To $150,000.00 Annually

At Mohawk Global, we believe talent is our greatest competitive advantage, and we are building a more connected, high-performing organization to support our next phase of growth. We are seeking a Director of Employee Experience & Talent Strategy to own and integrate how talent performs across the business. This is not a traditional HR role - it is a business leadership role responsible for ensuring that how we attract, hire, onboard, develop, and retain talent is intentionally designed to drive performance, productivity, and long-term growth. This leader will serve as a business‑minded integrator, connecting Talent Acquisition, onboarding, early talent programs (internships, apprenticeships, mentorship, and shadowing), career pathing and internal mobility, and Mohawk Global University (MGU) into one cohesive system that strengthens our culture and delivers measurable business results.

This role exists to eliminate fragmentation and align our talent strategy to business outcomes. By connecting hiring, onboarding, development, and engagement, the Director drives improvements in retention of top talent, faster time to productivity, stronger internal mobility, and elevated engagement and Great Place to Work (GPTW) results. As a strategic partner to senior leadership, this role aligns workforce planning, leadership capability, and employee experience with business growth goals, ensuring our people strategy is not a collection of programs, but a competitive advantage.

What You’ll Own & Deliver

Integrate and own the end‑to‑end employee lifecycle (hire → onboard → develop → retain)

Align Talent Acquisition, onboarding, early talent programs, career pathing, and MGU into a cohesive system

Drive workforce pipeline strategy, including internships, apprenticeships, mentorship, and shadowing

Establish onboarding standards that accelerate time to productivity

Build and scale career pathing and internal mobility frameworks

Define the role of MGU within the employee lifecycle and align it to business needs

Own employee experience strategy, engagement, and GPTW outcomes

Partner with leadership to align talent strategy with business growth and performance goals

What You Bring

Proven experience in a leadership role spanning talent, employee experience, or business operations

Strong business acumen with the ability to connect people strategy to performance outcomes

Experience leading cross‑functional initiatives and influencing senior leaders

A systems mindset - you think beyond programs and focus on integration and impact

Ability to operate strategically while driving execution

Experience in growth‑oriented, multi‑location, or complex environments preferred

What Success Looks Like

Improved retention of high‑performing employees

Faster ramp time and increased productivity for new hires

Strong internal promotion and leadership pipeline

High engagement and Great Place to Work (GPTW) outcomes

A fully integrated employee experience that drives measurable business results

Final Note This is a business leadership role accountable for translating our talent strategy into measurable business results and ensuring that how we hire, develop, and retain talent becomes a true competitive advantage for Mohawk.

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