Head Golf Professional
Troon International, Toccoa Falls, GA, United States
The Currahee Club located in Toccoa, Georgia is excited to announce the exceptional career opportunity of Head Golf Professional. The successful candidate must deliver a high quality member experience, provide a Troon hospitality culture and deliver financial growth.
General Purpose Oversees and maintains all facets of the golf operation. Provides professional support, direction, management, training and leadership to golf staff associates. Promotes and nurtures member relations and enhances the quality of the golf experience. Responsible for the day‑to‑day golf operations.
Essential Duties
Oversee golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising on‑course food and beverage operations.
Assist in the development and day‑to‑day tracking of the budget and business plan; help control expenses in relation to revenues.
Create a customer service‑oriented atmosphere that promotes the game of golf and meets the needs of members; ensure associates provide a high level of customer service.
Collaborate with the Superintendent and Food & Beverage Manager daily to ensure timely communication and establish a good working relationship.
Prepare work schedules and assign associates areas of responsibility.
Perform payroll tasks as scheduled, make adjustments prior to submitting to payroll, and monitor hours to maximize productivity and minimize overtime.
Provide leadership and vision to golf staff, build people, and prepare them for career advancement.
Provide golf instruction through lessons and clinics to members and guests.
Interview, hire, train, plan, assign, and direct work; evaluate performance; reward; discipline associates; address complaints and resolve problems.
Manage department members including Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants.
Ensure effective orientation and training for each new associate.
Develop ongoing training programs.
Monitor business volume forecast and plan accordingly in areas of labor, productivity, costs, and other expenses.
Implement and maintain excellent service to achieve member satisfaction.
Incorporate safe work practices in job performance.
Maintain regular and reliable attendance.
Perform other duties as required.
Education and Experience Bachelor’s degree (BA) from a four‑year college or university; or three to five years of related experience and/or training; or an equivalent combination of education and experience.
Physical Demands Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells. Occasionally lifts up to 50 pounds.
Environment and Noise Occasionally works in wet or humid conditions (non‑weather). Frequently works in outdoor weather conditions. Noise level is moderate.
Certificates and Licenses Class A member of PGA/LPGA.
Job Knowledge, Skill, and Ability Preferences Ability to read and speak English is required to perform the duties of the job, e.g., the associates are required to communicate with English‑speaking customers or co‑workers, the manuals for the equipment the associates may use are in English. Knowledge of Microsoft Office applications. Experience with computerized POS (Jonas preferred) and tee‑time system.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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General Purpose Oversees and maintains all facets of the golf operation. Provides professional support, direction, management, training and leadership to golf staff associates. Promotes and nurtures member relations and enhances the quality of the golf experience. Responsible for the day‑to‑day golf operations.
Essential Duties
Oversee golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising on‑course food and beverage operations.
Assist in the development and day‑to‑day tracking of the budget and business plan; help control expenses in relation to revenues.
Create a customer service‑oriented atmosphere that promotes the game of golf and meets the needs of members; ensure associates provide a high level of customer service.
Collaborate with the Superintendent and Food & Beverage Manager daily to ensure timely communication and establish a good working relationship.
Prepare work schedules and assign associates areas of responsibility.
Perform payroll tasks as scheduled, make adjustments prior to submitting to payroll, and monitor hours to maximize productivity and minimize overtime.
Provide leadership and vision to golf staff, build people, and prepare them for career advancement.
Provide golf instruction through lessons and clinics to members and guests.
Interview, hire, train, plan, assign, and direct work; evaluate performance; reward; discipline associates; address complaints and resolve problems.
Manage department members including Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants.
Ensure effective orientation and training for each new associate.
Develop ongoing training programs.
Monitor business volume forecast and plan accordingly in areas of labor, productivity, costs, and other expenses.
Implement and maintain excellent service to achieve member satisfaction.
Incorporate safe work practices in job performance.
Maintain regular and reliable attendance.
Perform other duties as required.
Education and Experience Bachelor’s degree (BA) from a four‑year college or university; or three to five years of related experience and/or training; or an equivalent combination of education and experience.
Physical Demands Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells. Occasionally lifts up to 50 pounds.
Environment and Noise Occasionally works in wet or humid conditions (non‑weather). Frequently works in outdoor weather conditions. Noise level is moderate.
Certificates and Licenses Class A member of PGA/LPGA.
Job Knowledge, Skill, and Ability Preferences Ability to read and speak English is required to perform the duties of the job, e.g., the associates are required to communicate with English‑speaking customers or co‑workers, the manuals for the equipment the associates may use are in English. Knowledge of Microsoft Office applications. Experience with computerized POS (Jonas preferred) and tee‑time system.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr