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Community Corrections Compliance Specialist

Boone County Government, Noblesville, IN, United States


The Community Corrections Compliance Specialist for Boone County Community Corrections provides essential support by performing observed urine drug screen collections, monitoring GPS‑supervised clients, and providing administrative assistance to case management staff. This position plays a critical role in ensuring client compliance with court‑ordered supervision conditions and supporting the overall public safety mission of the department. Communicates directly with clients and other staff in a professional manner – in person, via phone, or email to conduct urine drug testing, resolve GPS equipment issues, or address compliance concerns. Administers observed urine drug screen collections in accordance with established department protocols and chain‑of‑custody procedures. Conducts direct observation of specimen collections to prevent tampering or substitution. Accurately documents collection results, chain of custody, and any anomalies of the testing process in the drug testing software and case management system (Supervised Release System or SRS). Identifies and reports non‑compliant behavior, diluted or adulterated specimens, or refusals to the appropriate staff member(s). Maintains the testing area and replenishes testing supplies and notifies supervisory staff of inventory needs. Maintains current and accurate case files as requested. Assists with monitoring GPS software alerts and notifications for clients on electronic monitoring as assigned, documenting in SRS any alerts for strap tampers, low batteries, dead batteries, and other compliance issues. Reviews GPS tracking points and documents movement of clients in SRS, notifying supervising officers of non‑compliant behaviors. Creates incident reports for SRS and Court records for significant non‑compliant behavior. This position may be required to testify in court proceedings. Prepares routine forms, reports, and documents as needed. Supports front‑desk or reception staff as needed. May serve as a liaison to participants and employers, including explaining program policies, answering questions, mediating conflicts, and resolving problems. Maintains current knowledge of applicable local, state, and federal rules/regulations, new developments, technology and trends in the field of community corrections by reading professional publications and periodically attending training/seminars/conferences. Periodically performs duties for other department personnel in their absence. May serve on 24‑hour call for emergencies. Performs related duties as assigned.

High School Diploma / HSE required.

Possession of or ability to obtain required certifications/training within time specified by department, including first responder/CPR, defensive tactics, verbal de‑escalation, and disease control.

Working knowledge of the Principles of Effective Correctional Intervention.

Ability to model pro‑social behavior, communicate appropriate sanctions and rewards, and refer to supervisors when an identified need arises for evidence‑based interventions including programming or administrative hearings.

Working knowledge of and ability to make practical application of local, state, and federal regulations and standard policies, procedures, and legal terminology of the department and the criminal justice system.

Working knowledge of and ability to follow personnel policies and work rules of the employer/department. Including but not limited to attendance, safety, drug‑free workplace, and personal conduct.

Working knowledge of standard English grammar, spelling and punctuation, and ability to effectively communicate orally and in writing with co‑workers, other county departments, program participants, Department of Corrections, and employers. This includes being cognizant of professional ethics, gender, cultural diversities and disabilities.

Ability to understand and follow written and oral instructions from supervisor and appropriately respond to constructive criticism.

Ability to properly use all assigned uniforms and/or equipment, including two‑way radio, computer, electronic monitoring equipment, alcosensor, hand‑cuffs, Taser, ballistic vest, and OC spray.

Ability to operate a variety of office equipment including telephone, copier, printer, calculator, pager, and fax machine.

Ability to deal swiftly, rationally, and decisively with potentially violent individuals. Ability to de‑escalate volatile situations by means of conversation/negotiation and occasionally by physical force as situations demand.

Ability to provide public access to or maintain confidentiality of department information/records according to state requirements.

Ability to work alone and with others in a team environment with minimum supervision. Maintain appropriate and respectful interrelationships with co‑workers.

Ability to work on several tasks at the same time and complete assignments effectively amidst frequent distractions and interruptions.

Ability to work evening, weekends, and holidays as assigned. Occasionally work extended and/or weekend hours, and occasionally travel out of town for training, meetings, and participant monitoring; sometimes overnight.

Possession of a valid Indiana driver's license and demonstrate a safe driving record.

DIFFICULTY OF WORK Urine Screen Collection Specialist operates according to department policies and procedures, exercising independent judgment in interpreting precedent, assessing program participants, and adapting procedures to fit specific situations.

RESPONSIBILITY Urine Screen Collection Specialist applies standardized practices to individual cases, referring unusual/unprecedented situations to supervisor as required. The Urine Screen Collection Specialist receives indirect or occasional supervision, with work primarily reviewed for compliance with department policies and legal requirements.

PERSONAL WORK RELATIONSHIPS Urine Screen Collection Specialist maintains frequent communication with co‑workers, other county departments, program participants, Department of Corrections, and employers, for purposes of exchanging information, explaining policies and procedures, supervising/monitoring program participants, and occasionally mediating conflicts. Reports directly to the Assistant Director.

PHYSICAL EFFORT AND WORK ENVIRONMENT Urine Screen Collection Specialist performs duties in an office environment, in the field, in client’s homes, at job and activity sites, and driving a vehicle. Job involves sitting for long periods, sitting and walking at will, pushing/pulling/lifting/carrying objects weighing under 25 pounds, speaking clearly, keyboarding, bending, reaching, hearing communication, handling/grasping/fingering objects, depth perception, close and far vision, and exposure to potentially violent/hostile program participants. Urine Screen Collection Specialist regularly works evening hours, occasionally works extended and/or weekend hours and occasionally travels out of town for training, meetings, and participant monitoring, sometimes overnight. Urine Screen Collection Specialist serves on 24‑hour call for emergencies.

Boone County, Indiana, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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