Landscape Account Manager
ALM Commercial Landscaping, Decatur, AL, United States
Landscape Account Manager
Location:
Decatur, AL
Job Id: 296
# of Openings: 0
ALM Commercial Landscaping is searching for a Landscape Account Manager for our Decatur office to serve as a liaison between our customers and our operations teams. Reporting to the Branch Manager, this position will be the main point of contact for our customers, will routinely check job sites, communicate about project timelines and progress, and work to resolve any problems quickly. The Account Manager will also sell enhancements, renew ongoing contracts, work on budgets, and assist in resolving any past‑due invoicing. To ensure operational efficiencies, this role will walk through and inspect job sites with crew leaders and members and may participate in hands‑on work. They will also set project timelines and schedules of the crews and monitor performance on the job site.
This is a full‑time, benefit‑eligible position that comes with a company car. Compensation is salary plus bonus & commission.
Responsibilities
Serves as liaison between crew and customer and customer and company management
Proactively builds relationships with clients to ensure satisfaction with current services as well as to generate opportunities for expansion of services
Continuously updates customer database
Handles all requests, problems and/or questions and ensures resolution to such
Completes orders for job materials, ensures work is scheduled and completed, and performs follow up with customers
Meets with Crew Leaders to ensure crews are working within budgeted hours and address any properties that need specific attention
Completes routine site visits and schedules inspections
Provides onsite training for employees needing additional support understanding their positions
Qualifications
Must have 2+ years of customer service and management experience
Experience working directly in landscaping business (mowing, trimming, pruning, irrigation, etc.) is ideal
Valid Driver’s License with clean driving record and ability to pass pre‑employment background and drug screening
Enjoys multi‑tasking and possesses strong organizational skills
Ability to follow instructions and work independently or as part of a team
Strong attention to detail and ability to maintain a clean and organized work area
Must be able to work outside in all weather conditions
Must be able to lift 50 lbs and walk 10+ miles a day
About Us ALM Commercial Landscaping presents exciting opportunities for hardworking and dependable team members to join our ranks. As one of Alabama’s largest commercial landscape companies, we take immense pride in offering full‑time employment with competitive wages and a range of attractive benefits, including weekly payroll, paid time off, holiday pay, health, dental and vision insurance, and a 401k retirement plan with company match. With year‑round work and ample opportunities for growth within the company, we foster an environment where dedication and commitment are recognized and rewarded. Compensation is based on experience, and we eagerly provide paths for advancement to support your professional journey. Join us as we continue to build a thriving community of passionate individuals dedicated to delivering exceptional landscaping service.
#J-18808-Ljbffr
Decatur, AL
Job Id: 296
# of Openings: 0
ALM Commercial Landscaping is searching for a Landscape Account Manager for our Decatur office to serve as a liaison between our customers and our operations teams. Reporting to the Branch Manager, this position will be the main point of contact for our customers, will routinely check job sites, communicate about project timelines and progress, and work to resolve any problems quickly. The Account Manager will also sell enhancements, renew ongoing contracts, work on budgets, and assist in resolving any past‑due invoicing. To ensure operational efficiencies, this role will walk through and inspect job sites with crew leaders and members and may participate in hands‑on work. They will also set project timelines and schedules of the crews and monitor performance on the job site.
This is a full‑time, benefit‑eligible position that comes with a company car. Compensation is salary plus bonus & commission.
Responsibilities
Serves as liaison between crew and customer and customer and company management
Proactively builds relationships with clients to ensure satisfaction with current services as well as to generate opportunities for expansion of services
Continuously updates customer database
Handles all requests, problems and/or questions and ensures resolution to such
Completes orders for job materials, ensures work is scheduled and completed, and performs follow up with customers
Meets with Crew Leaders to ensure crews are working within budgeted hours and address any properties that need specific attention
Completes routine site visits and schedules inspections
Provides onsite training for employees needing additional support understanding their positions
Qualifications
Must have 2+ years of customer service and management experience
Experience working directly in landscaping business (mowing, trimming, pruning, irrigation, etc.) is ideal
Valid Driver’s License with clean driving record and ability to pass pre‑employment background and drug screening
Enjoys multi‑tasking and possesses strong organizational skills
Ability to follow instructions and work independently or as part of a team
Strong attention to detail and ability to maintain a clean and organized work area
Must be able to work outside in all weather conditions
Must be able to lift 50 lbs and walk 10+ miles a day
About Us ALM Commercial Landscaping presents exciting opportunities for hardworking and dependable team members to join our ranks. As one of Alabama’s largest commercial landscape companies, we take immense pride in offering full‑time employment with competitive wages and a range of attractive benefits, including weekly payroll, paid time off, holiday pay, health, dental and vision insurance, and a 401k retirement plan with company match. With year‑round work and ample opportunities for growth within the company, we foster an environment where dedication and commitment are recognized and rewarded. Compensation is based on experience, and we eagerly provide paths for advancement to support your professional journey. Join us as we continue to build a thriving community of passionate individuals dedicated to delivering exceptional landscaping service.
#J-18808-Ljbffr