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Associate Director, Customer Analytics

Kimberly-Clark, Chicago, IL, United States


Job Overview Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly‑Clark Professional®. At Kimberly‑Clark, it’s all here for you—innovation, growth, and the chance to make a real impact.

About You You’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

Responsibilities

Provides strategic leadership in the development and execution of customer analytics to define and refine Customer Strategies

Long‑term trend analysis

Support of leadership engagements

Analysis of business performance

Competitive Intelligence analyses

JBP preparation

Ad‑hoc P&L, ROIs, & DPSM analytics

Guide end‑to‑end analysis for assigned Customers and make adjustments to existing strategies based upon new learning and changes in the competitive environment

Own thought leadership for business problem definition, project scoping, analytical approach and work‑planning

Directly execute data analysis for delivery of strategic projects including financial modeling and insight analysis on large, complex data sets

Interpret results from multiple project components and translate these findings into clear and compelling recommendations and solutions

Add personal insight, galvanise discussion and debate across the organisation on key strategic issues, generating ideas and creative frameworks, and use a combination of facts, judgment, and personal impact to build credibility and influence outcomes

25‑50% travel will be required

Qualifications

MBA from top‑tier business school highly preferred

7+ years of business experience in strategy consulting, related business analysis, functional line experience within strategy, marketing, finance, operations, or sales analytics with a history of demonstrated business success.

3+ years of consulting experience with one of the blue‑chip strategy consulting firms (Bain, BCG, McKinsey, etc.) or comparable strategy consulting firm/function.

Additional industry experience in a consumer‑oriented (CPG, retail) company in strategy development, finance, marketing, or other role with strategic content highly preferred.

Benefits Salary Range: 173,400 – 214,200 USD (US locations only).

Eligible for target bonus and a comprehensive benefits suite, including 401(k) and Profit Sharing plan.

We provide relocation support for local candidates already authorized to work in the country.

Job Information Primary Location: Chicago Commercial Center

This role is available for local candidates already authorized to work in the country’s role only. Kimberly‑Clark will provide relocation support for this role.

Worker Type: Employee

Worker Sub‑Type: Regular

Time Type: Full time

Equal Opportunity Employer For Kimberly‑Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly‑Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Employment is subject to verification of local policies.

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