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Quant Analytics Senior Associate - Small Business Card Analytics

JPMorgan Chase, Plano, TX, United States


You'll join the Small Business Card Analytics team, a strategic partner to the Small Business Card organization using data and analytics to accelerate growth, improve campaign performance, and deliver actionable insights. In this role, you'll work closely with stakeholders to enable informed, data-driven decisions and continuous improvement across the Small Business Card portfolio.

As a

Quantitative Analytics Senior Associate

at JPMorganChase within Small Business Card organization, you will leverage your analytical expertise to guide strategic decisions through executive dashboards, ongoing reporting, and deep-dive analyses that address emerging business challenges. You will assess portfolio performance to uncover optimization opportunities and translate customer behavioral data-including spend, payment, and engagement patterns-into insights that shape marketing strategies and enhance card profitability through targeted campaigns and product innovations. You'll collaborate across marketing, product, finance, and risk to turn complex analyses into clear recommendations that influence resource allocation, campaign strategy, and portfolio management.

Job responsibilities

Manage and analyze large, complex datasets from multiple sources to develop actionable business strategies and insights that drive measurable outcomes

Apply advanced analytical and data mining techniques to identify meaningful patterns and correlations within datasets, translating findings into behavioral insights that inform business decisions

Communicate complex analytical results clearly and effectively to business partners and senior leadership, tailoring presentations to diverse audiences and technical backgrounds

Conduct sophisticated analysis and deliver tactical and strategic insights across marketing, finance, and business functions using modern visualization and reporting tools

Serve as a subject matter expert for data-driven decision-making and opportunity identification, providing guidance on analytical approaches and methodologies

Partner with internal and external clients to solve quantitative business problems, optimize performance, and deliver solutions that address critical business needs

Align with data owners and department managers to contribute to the development of data models, analytics architecture, and enterprise-wide data strategies

Identify opportunities for process improvement, assess data quality, recognize statistical anomalies, and connect data findings to business processes to enhance operational efficiency

Execute responsibilities with a high degree of autonomy and limited oversight, independently managing programs, refining processes, and engaging stakeholders

Required qualifications, capabilities and skills

Bachelor's degree in a quantitative field such as Computer Science, Operations Research, Mathematics, Engineering, Econometrics, Statistics, or related discipline with

3+ years

of relevant experience, or an advanced degree with

2+ years

of experience

Exceptional interpersonal and collaboration skills with the ability to explain complex mathematical concepts in accessible terms and influence business partners at all levels

Proven track record of delivering analytics and insights to multiple levels of management, from operational teams to senior executives

Hands‑on experience with data mining techniques, analytical methodologies, and translating analysis into business strategy implementation

Proficiency in data analysis programming languages such as Python or SAS, with experience in Big Data technologies including Snowflake, Databricks, or equivalent platforms

Strong SQL skills and demonstrated experience working with relational databases to extract, manipulate, and analyze data

Experience with data visualization techniques and reporting tools such as Tableau, Alteryx, or comparable platforms to create compelling visual narratives

Advanced analytical, interpretive, and problem‑solving skills with the ability to tackle ambiguous business challenges and derive actionable solutions

Excellent written and oral communication skills, with the ability to distill complex analytical findings into clear, concise insights for senior business leaders and non‑technical audiences

Preferred qualifications, capabilities and skills

Experience developing executive‑ready dashboards and performance measurement frameworks for marketing and portfolio analytics

Demonstrated ability to influence prioritization and decisions through structured analytics storytelling and clear business recommendations

Experience working with cross‑functional partners in marketing, product, finance, and risk to deliver measurable business outcomes

Experience identifying and scaling process improvements that enhance data quality, repeatability, and reporting efficiency

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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