Full Time Client Relationship Manager-North Town Insurance
Otter Insurance Agency, Spokane, WA, United States
Job Description
We are growing and looking for a confident, relationship‑driven professional who takes ownership of client experiences and communicates with clarity, professionalism, and purpose.
This is a full‑time, in‑office position where you will be part of a collaborative, team‑focused environment. You’ll receive hands‑on support, training, and mentorship as you build your skills and confidence.
This role goes beyond traditional customer service. You will play a key role in retaining clients, guiding conversations, and helping individuals make informed decisions about their insurance coverage.
What you can expect:
$48,000–$50,000 base salary (consistent, reliable income)
Monday–Friday schedule — no evenings or weekends
Paid time off + holidays
A supportive, in‑office team environment
Ongoing development and opportunities for increased responsibility over time
We are intentionally an in‑office team because we believe in real‑time collaboration, support, and professional growth.
Benefits Paid Time Off (PTO)
Health Insurance
Vision Insurance
Dental Insurance
Hands on Training
Retirement Plan
Career Growth Opportunities
Mon-Fri Schedule
Evenings off
Insurance Education & Development Budget
401K Match
Responsibilities Responsibilities –
Proactively connect with clients regarding renewals and policy updates
Communicate clearly and confidently to guide client decisions
Help clients understand their coverage and available options
Build trust and strengthen long‑term client relationships
Take ownership of follow‑through to ensure a smooth, positive experience
Manage multiple tasks while maintaining attention to detail
Contribute to a positive, team‑oriented office environment
This is a service‑focused role with a strong relationship and retention component, where communication and ownership are key to success.
Requirements Requirements –
Strong written and verbal communication skills
Confidence in conversations and ability to guide decisions
High level of organization and attention to detail
Ability to manage multiple tasks and follow through consistently
Professional, positive, and team‑oriented attitude
Self‑motivated with a willingness to learn and grow
Insurance experience is helpful but not required—we provide training.
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This is a full‑time, in‑office position where you will be part of a collaborative, team‑focused environment. You’ll receive hands‑on support, training, and mentorship as you build your skills and confidence.
This role goes beyond traditional customer service. You will play a key role in retaining clients, guiding conversations, and helping individuals make informed decisions about their insurance coverage.
What you can expect:
$48,000–$50,000 base salary (consistent, reliable income)
Monday–Friday schedule — no evenings or weekends
Paid time off + holidays
A supportive, in‑office team environment
Ongoing development and opportunities for increased responsibility over time
We are intentionally an in‑office team because we believe in real‑time collaboration, support, and professional growth.
Benefits Paid Time Off (PTO)
Health Insurance
Vision Insurance
Dental Insurance
Hands on Training
Retirement Plan
Career Growth Opportunities
Mon-Fri Schedule
Evenings off
Insurance Education & Development Budget
401K Match
Responsibilities Responsibilities –
Proactively connect with clients regarding renewals and policy updates
Communicate clearly and confidently to guide client decisions
Help clients understand their coverage and available options
Build trust and strengthen long‑term client relationships
Take ownership of follow‑through to ensure a smooth, positive experience
Manage multiple tasks while maintaining attention to detail
Contribute to a positive, team‑oriented office environment
This is a service‑focused role with a strong relationship and retention component, where communication and ownership are key to success.
Requirements Requirements –
Strong written and verbal communication skills
Confidence in conversations and ability to guide decisions
High level of organization and attention to detail
Ability to manage multiple tasks and follow through consistently
Professional, positive, and team‑oriented attitude
Self‑motivated with a willingness to learn and grow
Insurance experience is helpful but not required—we provide training.
#J-18808-Ljbffr