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Senior Associate, Credit Card Product Marketing (Hybrid)

Capital One, Mc Lean, VA, United States


Senior Associate, Credit Card Product Marketing (Hybrid) Capital One, a Fortune Magazine “100 Best Companies to Work For,” is seeking an innovative Senior Associate to drive product marketing strategy for Discover card products. This individual will curate acquisitions experiences that meet the needs of the everyday consumer looking to access credit and earn rewards. This role will be responsible for translating audience insights into marketing optimizations, designing learning agendas and collaborating with partners to launch new tactics. The marketer will be a member of the Discover Acquisition Marketing team which is responsible for managing the product positioning for credit cards and developing acquisition journeys to help customers find the right product for their lifestyle. In this role, you will have the opportunity to take your marketing, technical and strategy skills to the next level.

Key Responsibilities

Craft marketing strategy for credit card acquisitions, from building consideration through conversion

Synthesize consumer research insights, marketing trends, competitive landscape, and macro external factors to identify new strategic recommendations to improve marketing, business results and brand impact

Collaborate with business analyst teams to understand total business performance and build on analysis to identify new opportunities and adjust marketing/testing strategies

Serve as key liaison for and collaborate with cross-functional teams including business, channel/performance marketing, product marketing, creative, legal, operations and corporate communications partners on claims and messaging strategies

Translate and communicate business intent in a directive manner that partner teams can act on

Partner with internal and external creative and marketing technology teams to build and scale marketing tactics and optimization to drive lifts in KPIs, particularly conversion metrics

Champion the brand, ensuring that the strategies and messaging for each of our credit cards are in line with their respective audience’s needs

Write clear and concise creative briefs, test documents, test plans and strategies, driving continued performance and optimization against KPIs across channels

The Ideal Candidate

Thrives on collaboration with partner teams and is comfortable operating in a large, matrixed organization

Has experience working with colleagues at varying levels, including senior leadership

Can operate in white space with limited support and contribute to the agenda

Is naturally curious, always seeking to know the why behind the why

Can manage the details of multiple projects, deadlines and changing priorities, while maintaining excellent and accurate work

Is a highly effective communicator and skilled relationship-builder who can influence internal decision makers with formal recommendations and informal networking

Does not shy away from data but rather leans into it to inform marketing and creative strategy recommendations

Continually pushes the boundaries and asks how we can continue to do things better, identifying areas of opportunity

Basic Qualifications

Bachelor’s Degree or Military Experience

At least 2 years of experience in product marketing or multi-channel digital marketing

At least 2 years of experience developing marketing test frameworks, driving optimization plans and strategy

At least 2 years of experience managing marketing intent, partnering with creative and channel teams, and developing strategies and briefs

Preferred Qualifications

Bachelor's Degree in Marketing, Business or Communications

At least 1 year of experience marketing for financial services or another highly regulated industry

At least 1 year of experience working with cross-functional teams in a matrixed environment with a track record of effectively working autonomously and navigating ambiguity

At least 1 year of experience working with marketing tech platforms, including data management platforms or customer relationship management systems

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Compensation

Chicago, IL: $87,700 - $100,100

McLean, VA: $96,500 - $110,100

Riverwoods, IL: $87,700 - $100,100

Salary will be adjusted for other locations based on the associated pay range

Eligibility for performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)

Benefits

Health, financial and other benefits supporting total well-being. Learn more at the Capital One Careers website.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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