Tyler Technologies is hiring: Interface Specialist in Idalou

The Interface Specialist interprets internal and third-party information and applies solutions to special interfaces within Municipal Justice software products. The Interface Specialist configures and trains clients on various interface applications and merchant processing systems, and assists in developing products and documentation for the interfaces. Location & Travel Lubbock, Texas | Remote | 0-5% travel required Responsibilities Commits to expanding technological skills and knowledge of the interfaces Municipal Justice integrates with Works with development and product teams to identify gaps or needs with integrations Creates or enhances documentation for integrations Solves problems effectively in an ever-evolving environment with continuously evolving technologies Works with various static and configurable interfaces and underlying technologies such as file drops, web service calls, and APIs Has a rudimentary understanding of networks/networking to advise on ports, ACLs, routing rules, etc., to allow communications to effectively pass through client networks Has experience with firewalls and S/FTP configurations Troubleshoots output file types such as XML, RTF, etc. Maintains an approachable and courteous demeanor in both verbal and written communication to ensure clients’ confidence in the organization and deliverables Communicates responsibly with all parties involved in interface configuration to meet and manage client expectations Conducts end‑user training for clients on how to utilize Municipal Justice interfaces Works effectively both independently and in a team‑oriented environment Accurately records all details and progress in incident tracking system(s) Resolves issues of basic to advanced complexity using knowledge of established guidelines, company policies, and contract specifications Works collaboratively with integrating Tyler teams to prioritize interface setup and on‑time delivery between Tyler products Demonstrates awareness of and adherence to Company policies as outlined in the Employee Handbook (Safety, Equal Employment Opportunity, Business Ethics, Anti‑Harassment, etc.) Performs other duties as assigned Qualifications Four‑year college degree is preferred Software life‑cycle knowledge is a plus Knowledge or work experience in municipal financial management and/or municipal courts is a plus Exceptional customer service skills Superior analytical skills and logical reasoning Ability to work effectively with developers, network technicians, and clients Strong written and verbal communication skills Strong work ethic Knowledge of standards for Windows‑based software Salary Salary will generally fall between $47,394 - $60,000 before adjustment for geographic differences. Recruiter can confirm if the position is incentive eligible. Benefits Your health and well‑being are important to us. We invest in our team members by offering competitive benefits to support their health and financial wellness. Equal Opportunity Statement Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability. How to Apply Apply online at the employer’s website. Requisition Number: 2026-8494. #J-18808-Ljbffr