Senior Salesforce Business Systems Analyst / Consultant

Job Title: Senior Salesforce Business Systems Analyst / Consultant Job Location: Alameda, CA (Onsite 4 days/week) Contract: 6-9 Months Job Description: Role Summary We are looking for a Senior Salesforce Business Systems Analyst / Consultant to support Salesforce ecosystem, with a strong focus on Sales Cloud, Field Inventory Management, and SAP integration. This is a hands-on role requiring someone who can bridge business requirements with technical Implementation, work closely with stakeholders across sales operations, supply chain, and IT, and drive end-to- end solution delivery. Key Responsibilities Lead requirements gathering, process mapping, and solution design for Salesforce Sales Cloud and Field Inventory Management modules Serve as the primary BSA liaison between business stakeholders (Sales Ops, Supply Chain, and Finance) and the technical delivery team Design and document integration flows between Salesforce and SAP (order management, inventory Sync, pricing, product master data) Develop detailed user stories, functional specifications, data flow diagrams, and process Documentation. Configure Salesforce Sales Cloud features including opportunity management, quoting, forecasting, territory management, and reporting Support Field Inventory Management setup — consignment tracking, field stock replenishment, cycle counts, and inventory reconciliation within Salesforce Drive UAT planning, test case development, and defect triage with business users Identify process improvement opportunities and recommend Salesforce best practices aligned with medical device industry standards Coordinate with Salesforce developers and architects on custom solutions, Apex triggers, Flows, and Lightning components as needed Support change management, training documentation, and go-live readiness activities

Must-Have Qualifications 7+ years of Salesforce BSA / Consultant experience with at least 3 years at a senior level Deep hands-on experience with Salesforce Sales Cloud — configuration, customization, and Optimization. Proven experience with Field Inventory Management within Salesforce (or equivalent field service/inventory modules) Strong experience designing and documenting Salesforce-to-SAP integrations (middleware like Mule Soft, Dell Boomi, or Informatica a plus) Salesforce Administrator or Advanced Administrator certification (required); Platform App Builder or Sales Cloud Consultant certification (preferred) Experience working in medical devices, life sciences, or regulated manufacturing environments Excellent stakeholder management skills — comfortable presenting to director/VP-level business Leaders. Strong documentation skills — BRDs, FRDs, data dictionaries, integration specs.

Nice-to-Have • Experience with Salesforce CPQ, Veeva CRM, or other life sciences Salesforce extensions • Familiarity with FDA/GxP compliance requirements impacting system design. • Prior experience at a medical device OEM (Medtronic, Stryker, Boston Scientific, etc.) • Experience with Agile/Scrum delivery in enterprise Salesforce programs. • Knowledge of SAP MM/SD modules and how they interact with Salesforce order-to-cash flows.