Customer Service Representative
St. Luke's Hospital | Our specialty is you, Chesterfield, MO, United States
Position Summary
Answers patient and/or third party inquiries into the status of account, coverage and insurance questions in a call center environment. Enters orders for tests/procedures in Cerner as documented on the physician’s order and/or department schedule. Collects co-payments, estimated co-insurance/deductibles and balances from previous accounts. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values. Education, Experience, & Licensing Requirements: Education:
Associates degree or equivalent work experience. Benefits for a Better You:
Day one benefits package Pension Plan & 401K Competitive compensation FSA & HSA options PTO programs available Education Assistance
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Answers patient and/or third party inquiries into the status of account, coverage and insurance questions in a call center environment. Enters orders for tests/procedures in Cerner as documented on the physician’s order and/or department schedule. Collects co-payments, estimated co-insurance/deductibles and balances from previous accounts. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values. Education, Experience, & Licensing Requirements: Education:
Associates degree or equivalent work experience. Benefits for a Better You:
Day one benefits package Pension Plan & 401K Competitive compensation FSA & HSA options PTO programs available Education Assistance
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