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PT Customer Service Representative

National Fitness Partners, Kennett Square, PA, United States


Customer Service Representative Responsibilities

Answer phones in a friendly manner using the information script

Greet members, sign up and tour new members, and log amenities

Respond to member questions and concerns in a timely and professional manner

Process beverage or merchandise purchases through the point of sale system

Promote our unique fitness instruction classes (PE@PF) to active and new members

Provide a clean, sanitized, and safe club environment

Benefits

Growth opportunities – over 90% of our management team started as entry‑level team members

Competitive pay with hourly increases at 180 days, 1 year, and every 6 months thereafter based on anniversary date

Shift‑differential pay for select shifts

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

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