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Experienced Tax Preparer

Jackson Hewitt Tax Service Inc., Chester, IL, United States


Our Purpose

At Jackson Hewitt, we provide an invaluable service guiding clients through tax codes, rules, and processes with integrity, quality, and consistency. Our mission is to "Work Hard for the Hardest Working Americans," and you play a critical role in that effort by delivering expert tax knowledge and customer service. Benefits

Employee discounts Flexible schedule Training & development Flexible Schedules Available

Day shift Night shift Weekends Weekdays Full‑time or Part‑time Are You

Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but willing to learn? Retired and wanting to continue to make an impact? Someone without a college diploma? No problem! A Veteran or military personnel transitioning from service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay‑at‑home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply! What You’ll Do Here

Conduct face‑to‑face tax interviews with clients. Generate business growth, increase client retention, and offer additional products and services. Answer client calls via our national call center routing system. Answer tax‑related questions and provide future tax planning to clients promptly. Collect and process clients’ payments while ensuring timely deposits. Engage in marketing and business generation efforts. Support office priorities through teamwork and collaboration. Mentor and support teammates, providing guidance and in some cases acting as a lead. Handle sensitive, highly confidential information with a thorough understanding of the business. Skills You’ll Bring For Success

2+ seasons of previous tax experience Experience completing individual, trust, & partnership tax returns Passion for providing extraordinary customer service Excellent communication and interpersonal skills Successful completion of the Jackson Hewitt Tax Knowledge Assessment Experience working in a fast‑paced environment Strong attention to detail and accuracy Bachelor’s degree in accounting or related field preferred Field Instructor, Remote Support, or Call Center certification a plus Tax planning and audit support experience preferred CPA or Enrolled Agent license is a bonus PTIN Certification: Yes Compensation

$15.00 - $20.00 per hour

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