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Senior Escrow Assistant

ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC, California, MO, United States


Senior Escrow Assistant – Santa Cruz, CA (Onsite)

At First American Title, we don’t just close transactions – we help create certainty and confidence for our clients at every stage of the real estate process.

What You’ll Do

Provide comprehensive administrative and operational support to Escrow Officers

Prepare and review closing documents, including settlement statements, closing disclosures, assignments, and specialized transaction documents (e.g., mobile homes, wraps)

Manage escrow files from open to close—ensuring accuracy, completeness, and compliance

Monitor pipelines, track key milestones, and proactively follow up to keep transactions on schedule

Serve as a point of contact for clients and partners, responding to inquiries and resolving issues with professionalism and efficiency

Coordinate and communicate with buyers, sellers, agents, lenders, and internal teams

Maintain organized records, reports, and transaction documentation

Provide guidance and mentorship to junior team members as needed

Support customer service efforts and contribute to business development initiatives

What You Bring

High school diploma or equivalent required

4+ years of directly related escrow experience

Strong proficiency handling more complex residential transactions

Broad knowledge of escrow processes, policies, and industry practices

Advanced organizational skills with the ability to manage multiple files simultaneously

Strong analytical and problem‑solving capabilities

Excellent verbal and written communication skills

High attention to detail and accuracy

Proficiency in Microsoft Office and escrow/operating systems

A professional, client‑first mindset and positive service attitude

What Sets You Apart

Demonstrated ability to work independently with minimal supervision

Sound judgment and decision‑making in handling complex or sensitive transactions

Recognized as a resource or subject matter expert across escrow processes

Ability to train or support less experienced team members

What We Offer

Join a trusted, industry‑leading organization with a strong local presence

Work alongside a collaborative, high‑performing team

Play a vital role in delivering a seamless closing experience for clients

Build a long‑term career with opportunities for growth and development

Pay Range: $23.37 - $31.14 Hourly.

Legal and Equal Opportunity Statements First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer‑imposed criminal history requirements.

Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County.

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