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Programmatic Solutions Consultant, Amazon Ads (Advertising)

Amazon, Chicago, IL, United States


Programmatic Solutions Consultant, Amazon Ads Job ID: 10383616 | Amazon Advertising LLC

Amazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand‑side platform, Amazon DSP. In this customer‑facing role, you will manage the end‑to‑end experience for enterprise programmatic trading desk clients, developing their expertise in Amazon DSP and helping them meet and exceed business objectives. You will partner with programmatic traders at agencies and advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.

Key Responsibilities

Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives

Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices

Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations

Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross‑functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)

Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers

A Day in the Life A typical PSC engagement includes onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, and conducting deep dives to determine root causes of issues and informing customers of the best course of action.

Basic Qualifications

3+ years of digital advertising and client‑facing roles experience

Experience analyzing data and best practices to assess performance drivers

Experience with annual brand and media planning

4+ years of programmatic advertising experience

Experience in digital advertising and client‑facing roles

Experience in annual brand planning and media planning capabilities

Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.)

Experience owning relationships with programmatic decision makers

Ability to effectively present to and confidently communicate with B2B customers, including facilitating onboarding and training, or presenting plans to customer leadership

Bachelor’s degree in marketing, communications, or equivalent work experience

Preferred Qualifications

Experience in e‑commerce or online advertising

Experience in omni‑channel marketing, search engine marketing or search engine optimization

Experience in written and verbal communication skills to communicate with technical and non‑technical audiences, including senior leadership

Experience in digital analytics and/or DMP, CDP

Vertical specialization (e.g., in entertainment, automotive, etc.) within programmatic advertising

Organizational skills including prioritizing, scheduling, time management, and meeting deadlines

Equal Opportunity Employer Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Benefits The base salary range for this position is

68,400.00 – 119,700.00 USD annually

for the USA, IL, Chicago location. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans), Employee Assistance Program, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

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