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Programmatic Solutions Consultant, PSC - US (Advertising)

Amazon, Culver City, California, United States, 90232

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Programmatic Solutions Consultant, PSC - US Amazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand‑side platform, Amazon DSP.

As a Programmatic Solutions Consultant (PSC), you will manage the end‑to‑end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP and will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.

Key Job Responsibilities

Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives

Providing services such as onboarding, trade‑desk support plans, feature training, continuous product usage consultation, and industry best practices

Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations

Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross‑functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)

Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers

A Day in the Life A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, and conducting deep dives to determine root causes of issues and informing customers of the best course of action.

You will advocate for the customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into proficient users of our DSP, who see Amazon DSP as their preferred means to achieve their goals.

You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.

About the Team Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts and first‑party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third‑party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.

Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e‑commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.

Preferred Qualifications

Experience in e‑commerce or online advertising

Experience in omni‑channel marketing, search engine marketing or search engine optimization

Experience in digital analytics and/or DMP, CDP

Vertical specialization (e.g., in entertainment, automotive, etc.) within programmatic advertising

Proficient oral and written communication skills with ability to establish credibility with technical and non‑technical business owners

Organizational skills including prioritizing, scheduling, time management, and meeting deadlines

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position, including the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Salary Range:

USA, CA, Culver City - 72,600.00 - 119,700.00 USD annually.

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February 23, 2026 (Updated about 3 hours ago)

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January 9, 2026 (Updated about 7 hours ago)

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