Credit Operations Fulfillment Specialist III
SunTrust Investment Services, Inc., Greensboro, NC, United States
Job Title
Responsible for a variety of activities supporting the origination, booking, modification, servicing and subordinations of retail consumer and small business purpose loans originated through a variety of channels including the Community Bank, Wealth Division, Premier, Team Mate Banking and Electronic Delivery Channels in a centralized environment. Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Coordinate activities relevant to Wealth, Premier, Small Business and Retail loan requests. This includes working and maintaining positive working relationships with external and internal clients, attorneys, settlement agents, insurance agents, vendors and other internal partners. 2. Independently work a pipeline of a wide variety of loan requests for new loan origination requests, modification, servicing, subordination, collateral releases, conservation and regular easements including collateral types of Securities, Real Estate (1-4 Family and Commercial), Marine, Auto, Boat/Motor/Trailer, CD/Savings, Unsecured. 3. Gather, analyze, review and approve Title reports, Title Opinions, Hazard Insurance, Flood Insurance, Appraisals, complex income verification, payoff statements and other related documentation to ensure policies are followed. 4. Review and approve Power of Attorney, Trust documentation to ensure legal and policy guidance is followed. 5. Maintain a strong understanding of retail, small business and wealth management products, policies and processes. 6. Maintain a knowledge of compliance, legal and documentation requirements, including those specific to state laws. 7. Prepare documentation (system and manually generated) for closing packages including promissory notes, security agreements, funding information and other required documents in compliance with federal, state and local guidelines and lending policy guidelines. 8. Audit pre-closing and executed loan packages to ensure documentation requirements meet lending policy guidelines. 9. Assist less experienced associates through mentoring and assisting with escalated issues. 10. Meet/exceed monthly production and quality performance metrics. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Associate's degree in relevant studies, or equivalent education and related training. 2. Five years of banking or financial services experience in lending. 3. Experience in reviewing, approving and preparing loan documentation. 4. Excellent verbal and written communication skills. 5. Ability to problem solve and serve as an advocate of the client while balancing risk for Truist. Preferred Qualifications: 1. Bachelor's degree in relevant studies. 2. Experience in reviewing more complex documentation including Trusts, Power of Attorney. 3. Knowledge in various types of lending products including Securities, Real Estate (1-4 Family and Commercial), Marine, Auto, Boat/Motor/Trailer, CD/Savings, Unsecured. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
Responsible for a variety of activities supporting the origination, booking, modification, servicing and subordinations of retail consumer and small business purpose loans originated through a variety of channels including the Community Bank, Wealth Division, Premier, Team Mate Banking and Electronic Delivery Channels in a centralized environment. Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Coordinate activities relevant to Wealth, Premier, Small Business and Retail loan requests. This includes working and maintaining positive working relationships with external and internal clients, attorneys, settlement agents, insurance agents, vendors and other internal partners. 2. Independently work a pipeline of a wide variety of loan requests for new loan origination requests, modification, servicing, subordination, collateral releases, conservation and regular easements including collateral types of Securities, Real Estate (1-4 Family and Commercial), Marine, Auto, Boat/Motor/Trailer, CD/Savings, Unsecured. 3. Gather, analyze, review and approve Title reports, Title Opinions, Hazard Insurance, Flood Insurance, Appraisals, complex income verification, payoff statements and other related documentation to ensure policies are followed. 4. Review and approve Power of Attorney, Trust documentation to ensure legal and policy guidance is followed. 5. Maintain a strong understanding of retail, small business and wealth management products, policies and processes. 6. Maintain a knowledge of compliance, legal and documentation requirements, including those specific to state laws. 7. Prepare documentation (system and manually generated) for closing packages including promissory notes, security agreements, funding information and other required documents in compliance with federal, state and local guidelines and lending policy guidelines. 8. Audit pre-closing and executed loan packages to ensure documentation requirements meet lending policy guidelines. 9. Assist less experienced associates through mentoring and assisting with escalated issues. 10. Meet/exceed monthly production and quality performance metrics. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Associate's degree in relevant studies, or equivalent education and related training. 2. Five years of banking or financial services experience in lending. 3. Experience in reviewing, approving and preparing loan documentation. 4. Excellent verbal and written communication skills. 5. Ability to problem solve and serve as an advocate of the client while balancing risk for Truist. Preferred Qualifications: 1. Bachelor's degree in relevant studies. 2. Experience in reviewing more complex documentation including Trusts, Power of Attorney. 3. Knowledge in various types of lending products including Securities, Real Estate (1-4 Family and Commercial), Marine, Auto, Boat/Motor/Trailer, CD/Savings, Unsecured. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.