Supervisor, Account Management
IAT Insurance Group, Mid Florida, FL, United States
IAT Insurance Group has an immediate opening for a Supervisor of Account Management within our Surety department. This role will lead a team of 7–9 Account Managers to deliver exceptional service aligned with the organization’s Guiding Principles. It will oversee the daily operations, ensure compliance with company standards, and provide training and development for both new and existing employees. It will serve as a primary point of contact for customers, delivering high‑quality service and support while acting as a liaison between clients and internal stakeholders. The role requires maintaining strong awareness of client activities and providing ongoing support to underwriting functions to ensure client needs are effectively met. This position may be based in Norristown, Pennsylvania; Heathrow, Florida; Scottsdale, Arizona; Walnut Creek, California; or Anaheim, California. The work schedule is hybrid, requiring presence in the office Monday through Wednesday, with the option to work remotely on Thursday and Friday.
Responsibilities
Provides leadership to assigned staff by:
Leading organizational change
Developing and empowering staff
Cultivating strong relationships
Positioning staff for success by aligning personal career goals with organizational goals
Building effective, diverse teams to achieve common goals
Driving engagement and fostering a motivating work environment
Manages workflow and oversees the product output of account management staff
Provides training and ongoing development opportunities for the account management team
Assists the field underwriting team in achieving annual financial goals, exercising judgment within authority limits to pursue profitable business opportunities
Fosters and maintains collaborative relationships with internal and external customers
Will travel up to 15–20% for meetings and training delivery across various locations
Performs other duties as needed
Qualifications Must‑Have
5 years of Account Manager experience
Knowledge of underwriting support processes and procedures, basic mathematics and problem‑solving techniques
Strong keyboarding skills
Effective written and verbal communication skills for interaction with all levels of associates and external sources
Strong PC skills required
Detail and action oriented
Ability to work in a fast‑paced and deadline‑driven production environment
Strong critical thinking skills
Strong organizational skills with ability to set and maintain priorities
Ability to adapt to change
Applicants must be authorized to work in the United States and must not require Visa sponsorship now or in the future
Preferred To Have
Bachelor’s degree
Leadership experience
Surety industry experience
Compensation The annual gross salary range for this position is $55,200 – $120,330. Actual salaries will vary based on qualifications, skills, competencies, and geographic location. Total compensation may include a base salary, performance‑based bonus opportunities, 401(K) match, profit‑sharing opportunities, and more.
Benefits
26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
7% 401(k) Company Match and additional Profit Sharing
Hybrid work environment
Numerous training and development opportunities to assist you in furthering your career
Healthcare and Wellness Programs
Opportunity to earn performance‑based bonuses
College Loan Assistance Support Plan
Educational Assistance Program
Mentorship Program
Dress for Your Day Policy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug‑free workplace and participate in E-Verify.
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Responsibilities
Provides leadership to assigned staff by:
Leading organizational change
Developing and empowering staff
Cultivating strong relationships
Positioning staff for success by aligning personal career goals with organizational goals
Building effective, diverse teams to achieve common goals
Driving engagement and fostering a motivating work environment
Manages workflow and oversees the product output of account management staff
Provides training and ongoing development opportunities for the account management team
Assists the field underwriting team in achieving annual financial goals, exercising judgment within authority limits to pursue profitable business opportunities
Fosters and maintains collaborative relationships with internal and external customers
Will travel up to 15–20% for meetings and training delivery across various locations
Performs other duties as needed
Qualifications Must‑Have
5 years of Account Manager experience
Knowledge of underwriting support processes and procedures, basic mathematics and problem‑solving techniques
Strong keyboarding skills
Effective written and verbal communication skills for interaction with all levels of associates and external sources
Strong PC skills required
Detail and action oriented
Ability to work in a fast‑paced and deadline‑driven production environment
Strong critical thinking skills
Strong organizational skills with ability to set and maintain priorities
Ability to adapt to change
Applicants must be authorized to work in the United States and must not require Visa sponsorship now or in the future
Preferred To Have
Bachelor’s degree
Leadership experience
Surety industry experience
Compensation The annual gross salary range for this position is $55,200 – $120,330. Actual salaries will vary based on qualifications, skills, competencies, and geographic location. Total compensation may include a base salary, performance‑based bonus opportunities, 401(K) match, profit‑sharing opportunities, and more.
Benefits
26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
7% 401(k) Company Match and additional Profit Sharing
Hybrid work environment
Numerous training and development opportunities to assist you in furthering your career
Healthcare and Wellness Programs
Opportunity to earn performance‑based bonuses
College Loan Assistance Support Plan
Educational Assistance Program
Mentorship Program
Dress for Your Day Policy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug‑free workplace and participate in E-Verify.
#J-18808-Ljbffr